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RIS I IT Field Support Specialist 2- PIPELINE

CenCore LLC

Today
Top Secret/SCI
Unspecified
Polygraph
Columbia, MD (On-Site/Office)

The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.

Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment

Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling

Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems

Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation

Support network upgrade projects or initiatives

Support end-user connectivity needs

Job Requirements

Required Skills, Experience, and Education: Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associate's degree and five (5) years of experience.

Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCP
  • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
  • Demonstrated ability to read and understand technical manuals and schematics
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
  • Able to manage time and priorities effectively
  • Able to work efficiently with minimal supervision
  • Proficient in working with end-users remotely
  • Demonstrated expertise in Microsoft Windows 7 and 10
  • Familiar with Active Directory security and policies
  • Excellent analytical and problem solving skills
  • Must be able to drive company vehicle.
  • Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.

  • Must be able to lift up to 50 pounds. The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

    Required Clearance: Candidate must have a TS/SCI polygraph clearance

    Travel

    EEOC

    Equal Opportunity Employer & Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet - https://www.dol.gov/agencies/ofccp/posters
    group id: 10490032
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    About Us
    CenCore is a full-service solutions provider helping government and commercial clients overcome some of their most challenging problems worldwide. CenCore provides information, intelligence analysis, security, and personnel solutions to government agencies and commercial clients by combining uniquely tailored tools, processes and people to provide best in class support to each customer. CenCore was founded in 2010 and is headquartered in the Washington, DC Metro area with regional offices in multiple states and select foreign countries.

    CenCore LLC Jobs


    Clearance Level
    Top Secret/SCI
    Employer
    CenCore LLC