Today
Secret
Unspecified
Unspecified
Engineering - Systems
Doral, FL (On-Site/Office)
ManTech seeks a motivated, career and customer-oriented Senior Configuration Management Analyst to join our team in Doral, FL.
Responsibilities include but are not limited to:
Minimum Qualifications:
Desired Qualifications:
Clearance Requirements:
Physical Requirements:
Responsibilities include but are not limited to:
- Maintains the integrity and accuracy of an organization's IT infrastructure and service information, with a deep understanding of ITIL-informed best practices.
- Leads and mentors junior team members, drives process improvements, and ensures consistent reliability and up-to-date configuration data.
- Manages the accuracy and completeness of the Configuration Management Database (CMDB), documenting all IT assets, configurations, and relationships.
- Develops and enforces data governance policies and procedures for the CMDB, and performs regular audits and reconciliations to resolve discrepancies.
- Implements and maintains automated discovery and dependency mapping tools, identifying opportunities to streamline and optimize configuration management processes.
- Collaborates with other ITSM Teams (Incident, Problem, Change Management) to ensure seamless integration of configuration data.
- Provides accurate and timely configuration information to support incident resolution, problem analysis, and change implementation, while maintaining a strong understanding of IT infrastructure components.
Minimum Qualifications:
- Bachelor's degree in computer science, Information Systems, Engineering, Business, or related scientific or 4 years of additional experience may be exchanged in lieu of a required Bachelor's degree
- 9+ years of relevant experience with 5+ years of position-specific relevant configuration management experience.
- Strong understanding of ITIL-informed best practices, particularly in the areas of configuration management, change management, and incident management.
- Experience with CMDB tools and technologies (e.g., ServiceNow, BMC Atrium). Proficiency in scripting languages (e.g., Python, PowerShell).
Desired Qualifications:
- Master's degree in computer science, Information Systems, Engineering, Business, or related scientific or technical discipline.
- Experience with industry-standard or DoD-directed CM tools such as Jira, Confluence, and others as needed to support individual project requirements.
- 5+ years of experience in a configuration management role. ITIL v4 Foundation certification.
- Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
Clearance Requirements:
- Must have an active Secret clearance.
Physical Requirements:
- The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
group id: RTX14564a
ManTech Corporate Capabilities
