Director of Operations

Location : San Antonio, TX
Employment Type: Full-Time |Onsite

Job Summary
The Director of Operations will lead and optimize the day-to-day business functions ensuring operational excellence across departments including
Engineering, Manufacturing, IT, Repair and Contract Services. This role is pivotal in
scaling the company's infrastructure, aligning cross-functional teams, and driving
strategic growth initiatives

Key Responsibilities
Strategic Leadership

• Develop and execute operational strategies aligned with company goals
• Collaborate with executive leadership to shape long-term business plans
• Identify opportunities for innovation and process improvement

Operational Oversight

• Manage daily operations across departments to ensure efficiency and quality
• Oversee customer relationships, procurement, and logistics
• Monitor KPIs and implement corrective actions when needed

Team Management

• Lead and collaborate with department heads and operational staff
• Foster a culture of accountability, collaboration, and continuous improvement
• Support hiring, onboarding, and professional development initiatives

Financial & Compliance

• Develop and manage budgets, forecasts, and cost-control measures
• Ensure compliance with local, state, and federal regulations
• Conduct regular audits and risk assessments

Technology & Systems

• Evaluate and implement tools to streamline workflows and data reporting
• Oversee IT infrastructure and cybersecurity protocols
• Support product lifecycle operations and technical support systems

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or
• related field (MBA preferred)
• 7+ years of experience in operations leadership, preferably in tech or manufacturing
• Proven success in scaling operations and managing cross-functional teams
• Strong analytical, organizational, and communication skills
• Familiarity with ERP systems (Epicor), Lean/Six Sigma methodologies, an Texas business regulations

Preferred Traits

• Strategic thinker with hands-on execution ability
• Adaptable and resilient in a fast-paced environment
• Passion for technology and innovation
• Bilingual (English/Spanish) is a plus for regional collaboration