Systems Monitoring Engineer

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a Systems Monitoring Engineer (MEM Tower)

Responsibilities:

• Monitor and maintain the performance, availability, and reliability of IT systems and infrastructure.
• Develop, implement and maintain monitoring solutions using tools such as SolarWinds, Open Text, Ansible, SCOM.
• Analyze system performance data and generate reports to identify trends and potential issues.
• Respond to alerts and incidents, performing root cause analysis and implementing corrective actions.
• Collaborate with IT and development teams to ensure system stability and performance.
• Create and maintain documentation for monitoring processes, configurations, and procedures.
• Participate in on-call rotation to provide 24/7 support for critical systems.

Qualifications

Education and Years of Experience:

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in systems monitoring, network administration, or a similar role.
• Proficiency with monitoring tools such as Nagios, Zabbix, Prometheus, Solarwinds, Open Text, Ansible, SCOM or similar.
• Strong understanding of network protocols, system architecture, and IT infrastructure.
• Experience with scripting languages (e.g., Python, Bash, PowerShell) for automation.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Preferred Qualifications:

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
• Certifications such as CompTIA Security+, ITIL, Azure/AWS Cloud certification, etc

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position

Location: Remote, US

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.