Senior QA Engineer

Senior QA Engineer

Job Description

Prism is seeking a skilled and detail-oriented Senior QA Engineer to ensure quality assurance across our Digital Transformation tools, including Microsoft Power Platform (Power Automate, Power Apps, Power BI), SharePoint, ServiceNow, and various automation frameworks. This role is critical for ensuring the reliability, performance, and functionality of our integrated business solutions by leveraging modern QA tools and practices.

Key Responsibilities:

• Design, execute, and maintain test plans for applications built on Microsoft Power Platform, including Power Automate flows, Power Apps, and Power BI dashboards.
• Perform functional, regression, integration, and user acceptance testing across SharePoint, ServiceNow, and Power Platform solutions.
• Validate workflows, UI policies, and scripts across ServiceNow modules such as Incident, Change, and custom applications.
• Ensure accuracy and consistency of data and visualizations in Power BI reports and dashboards.
• Test SharePoint solutions including lists, libraries, forms, workflows, and permission structures.
• Track and manage test cases, defects, and test execution using Azure DevOps, ensuring full lifecycle traceability from requirements to validation.
• Log, assign, and manage bugs and issues with detailed documentation using Azure DevOps Boards.
• Link test cases to user stories, features, and requirements to ensure comprehensive coverage.
• Integrate automated testing into Azure DevOps pipelines, utilizing tools like Selenium, PowerShell, or Postman.
• Collaborate closely with developers, business analysts, and product owners to ensure alignment and comprehensive coverage across all QA activities.
• Participate in Agile ceremonies and contribute to the continuous improvement of QA processes, standards, and tools.

Qualifications

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field. (Bachelor's with 9+ years experience; Master's with 7+ years; or 12+ years experience in lieu of a degree).
• 7+ years of experience in QA or software testing roles, with demonstrated expertise designing and managing large suites of automated tests.
• Strong experience testing Microsoft platforms, including Power Platform (Power Apps, Power Automate, Power BI), SharePoint (Online/On-Prem), and ServiceNow.
• Proficient in designing and executing test cases for Power Automate workflows, Power Apps applications, and Power BI reports.
• Hands-on experience validating ServiceNow functionality, including business rules, workflows, and UI behavior.
• Deep understanding of SharePoint structure and functionality.
• Experienced with automation tools and frameworks such as Selenium, Postman, and TestNG, with practical use within CI/CD pipelines.
• Strong fluency in scripting languages such as PowerShell (preferred), Bash, or Python.
• Experience using Azure DevOps for test case management, bug tracking, and integration with test automation.
• Demonstrated experience with large-scale, data-driven testing environments.
• Solid understanding of DevOps and CI/CD operations.
• Excellent communication, analytical, and problem-solving skills.
• Ability to successfully complete a comprehensive background check.

Preferred:

• Microsoft certifications and/or ServiceNow CSA.
• Experience working in Agile/Scrum environments.
• ITIL 4 certification or familiarity with ITIL service management practices.
• Experience working in DevSecOps environments or applying DevSecOps principles in testing and automation.