Today
Top Secret/SCI
Unspecified
Polygraph
IT - Software
Fort Meade, MD (On-Site/Office)•San Antonio, TX (On-Site/Office)
As a System Administrator (SA) with MTSI you will support of a government organization essential to U.S. national security. This position will be in located in the Ft. Meade, MD or San Antonio, TX area. An active TS/SCI security clearance with a polygraph is required .
Your essential job functions will include but will not be limited to:
Skill Level 2 (1 0+ years of relevant work experience )
Skill Level 3 (15+ years of relevant work experience )
Skill Level 2 & 3
Qualifications Desired:
Education Requirements:
Certifications Requirements:
Clearance Requirements:
Travel Requirements:
For additional company information, please visit: www.mtsi-va.com
#LI-JW1
#LI-Onsite
Your essential job functions will include but will not be limited to:
Skill Level 2 (1 0+ years of relevant work experience )
- You will provide support for implementation, troubleshooting and maintenance of IT systems.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
- Manage the daily activities of configuration and operation of IT systems.
- Provide assistance to users in accessing and using IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
- Provide in-depth experience in trouble-shooting IT systems.
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Skill Level 3 (15+ years of relevant work experience )
- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
- Manage the daily activities of configuration and operation of IT systems.
- Provide assistance to users in accessing and using IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
- Provide in-depth experience in trouble-shooting IT systems.
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
- Support the design of systems, mission architecture and associated hardware.
- Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
- Analyze and resolve complex problems associated with server hardware, applications and software integration.
Skill Level 2 & 3
- 10+ and 15+ years experience as a SA on programs and contracts of similar scope, type, and complexity.
Qualifications Desired:
- N/A
Education Requirements:
- Bachelor's degree in a technical discipline from an accredited college or university.
- Five (5) years of additional experience as a SA may be substituted for a bachelor's degree.
Certifications Requirements:
- Skill Level 2 - IA/Cyber Certification required: IASAE Level 2 or IAM II or higher.
- Skill Level 3 - IA/Cyber Certification required: IAT II or higher.
Clearance Requirements:
- TS/SCI clearance and CI Polygraph with eligibility for Full Scope Polygraph.
- Active Full Scope Polygraph, (Desired).
- U.S. Citizenship is required for this position.
Travel Requirements:
- N/A.
For additional company information, please visit: www.mtsi-va.com
#LI-JW1
#LI-Onsite
group id: RTL041421
