Jul 2
Unspecified
Entry Level (less than 2 yrs experience)
No Traveling
Construction/Facilities
Cedar Rapids, IA (On-Site/Office)•New Albany, OH (On-Site/Office)•Phoenix, AZ (On-Site/Office)•ATL, GA (On-Site/Office)•Sandston, VA (On-Site/Office)
The Critical Operations Technician I is responsible for the installation, repair, and maintenance of electrical, mechanical, plumbing/piping equipment, machinery controls, and IT hardware located in the interior and exterior of building. This role monitors facility operations and conducts a routine and ongoing assessment of the building systems, operations, and performance. The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone.
What you will do, other duties may be assigned:
Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment; recording readings and adjusting where necessary to ensure proper operation of equipment.
Install and repair IT, mechanical, and electrical equipment as required; assist other team members with major repairs and maintenance of building and equipment.
Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
Responds as required to building emergencies and customer requests.
Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.
Uses the Change Management Process to get approval for preventative and corrective maintenance. Commences & completes the maintenance along with the necessary documentation using the QTS process and software.
What you will do, other duties may be assigned:
Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment; recording readings and adjusting where necessary to ensure proper operation of equipment.
Install and repair IT, mechanical, and electrical equipment as required; assist other team members with major repairs and maintenance of building and equipment.
Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
Responds as required to building emergencies and customer requests.
Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.
Uses the Change Management Process to get approval for preventative and corrective maintenance. Commences & completes the maintenance along with the necessary documentation using the QTS process and software.
group id: 10195242
