Today
Top Secret/SCI
Unspecified
Full Scope Polygraph
IT - Support
Elkridge, MD (On-Site/Office)
Zachary Piper Solutions is seeking TS/SCI FSP cleared Desktop Support Technician to support a restricted cloud based program in Elkridge, MD. The Desktop Support Technician will be responsible for providing tier I and or II desktop support for the customer and end-users in a 24x7 operation environment.
Location: Elkridge, Maryland
Shifts: Day Shift, Swing Shift, Night Shift
Responsibilities:
Qualifications:
Desired Skills:
Compensation:
#LI-NJ1
#LI-Onsite
Location: Elkridge, Maryland
Shifts: Day Shift, Swing Shift, Night Shift
Responsibilities:
- Provide technical support to the customer and end-users in regards to technical issues
- Provide troubleshooting, patching, configuration, remediation support to computer hardware, and software applications
- Handle ticketing system to track issues and document completion of tasks
Qualifications:
- Active Top Secret - SCI clearance with Full Scope Polygraph
- Interest and willingness to learn technical support duties
- Experience working in Linux and or Windows environments
Desired Skills:
- Experience with help desk or desktop support related duties such as troubleshoot support for hardware
- Desire to have exposure to the MS Azure Cloud
Compensation:
- Salary Range: $80,000 - $130,000
- Full Benefits: Cigna health, dental, vision, additional insurance, paid time off and holidays
#LI-NJ1
#LI-Onsite
group id: 10430981