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Desktop Support Technician (Full Scope Polygraph)

Zachary Piper Solutions, LLC

Today
Top Secret/SCI
Unspecified
Full Scope Polygraph
IT - Support
Elkridge, MD (On-Site/Office)

Zachary Piper Solutions is seeking TS/SCI FSP cleared Desktop Support Technician to support a restricted cloud based program in Elkridge, MD. The Desktop Support Technician will be responsible for providing tier I and or II desktop support for the customer and end-users in a 24x7 operation environment.

Location: Elkridge, Maryland

Shifts: Day Shift, Swing Shift, Night Shift

Responsibilities:
  • Provide technical support to the customer and end-users in regards to technical issues
  • Provide troubleshooting, patching, configuration, remediation support to computer hardware, and software applications
  • Handle ticketing system to track issues and document completion of tasks

Qualifications:
  • Active Top Secret - SCI clearance with Full Scope Polygraph
  • Interest and willingness to learn technical support duties
  • Experience working in Linux and or Windows environments

Desired Skills:
  • Experience with help desk or desktop support related duties such as troubleshoot support for hardware
  • Desire to have exposure to the MS Azure Cloud

Compensation:
  • Salary Range: $80,000 - $130,000
  • Full Benefits: Cigna health, dental, vision, additional insurance, paid time off and holidays

#LI-NJ1

#LI-Onsite
group id: 10430981
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About Us
Zachary Piper Solutions is a National Security focused technology services and consulting firm with a top-secret facility clearance. We support mission-critical initiatives on behalf of the Intelligence Community, Department of Defense, Department of Homeland Security, Department of Justice, Department of State, and a variety of Civilian Agencies. ZPS is dedicated to help protect government networks against cyber threats and to maximize the wide-spectrum of intelligence and security-related technologies. Our dedicated support and proven experience drive results in support of our client’s mission objectives.
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Zachary Piper Solutions, LLC Jobs


Job Category
IT - Support
Clearance Level
Top Secret/SCI