Jul 3
Unspecified
Early Career (2+ yrs experience)
$165,000
No Traveling
IT - Support
ServiceNow Functional Analyst
Location: Remote
US Citizenship Required: Able to obtain a Public Trust
As a ServiceNow Functional Analyst, you’ll assist clients in the implementation and support of ServiceNow HRSD modules throughout the project lifecycle, activities include requirements analysis, system design, configuration, testing, troubleshooting, and working with team members on activities spanning all project phases. Additional tasks include developing system requirements specifications, test plans, and detailed system architecture and system design documentation. Candidates must communicate clearly and effectively with team members/leads and clients, demonstrate strong problem-solving skills and build confidence and trust with customers and team members.
Required Skills/Level of Experience:
• Bachelor’s Degree
• Experience working with ServiceNow 3 – 5 years
• Attention to detail and ability to apply best defined design and build practices
• Excellent customer relationship management skills including effective oral and written communications 3 - 5 years
• Strong analytical skills; ability to research issues and provide solutions 3 - 5 years
• Engage with client stakeholders and customers to determine appropriate process improvements 3 - 5 years
Capacity and willingness to learn complex business rules and apply them to system processes and support 3 - 5 years
Preferred Skills/Level of Experience:
• Experience assisting with various areas of complex projects
• Experience with HC Shared Services and federal clients 3 -5 years
• Work supporting federal HC process improvement initiatives in various parts of the HR life cycle for several different federal agencies 3 - 5 years
Location: Remote
US Citizenship Required: Able to obtain a Public Trust
As a ServiceNow Functional Analyst, you’ll assist clients in the implementation and support of ServiceNow HRSD modules throughout the project lifecycle, activities include requirements analysis, system design, configuration, testing, troubleshooting, and working with team members on activities spanning all project phases. Additional tasks include developing system requirements specifications, test plans, and detailed system architecture and system design documentation. Candidates must communicate clearly and effectively with team members/leads and clients, demonstrate strong problem-solving skills and build confidence and trust with customers and team members.
Required Skills/Level of Experience:
• Bachelor’s Degree
• Experience working with ServiceNow 3 – 5 years
• Attention to detail and ability to apply best defined design and build practices
• Excellent customer relationship management skills including effective oral and written communications 3 - 5 years
• Strong analytical skills; ability to research issues and provide solutions 3 - 5 years
• Engage with client stakeholders and customers to determine appropriate process improvements 3 - 5 years
Capacity and willingness to learn complex business rules and apply them to system processes and support 3 - 5 years
Preferred Skills/Level of Experience:
• Experience assisting with various areas of complex projects
• Experience with HC Shared Services and federal clients 3 -5 years
• Work supporting federal HC process improvement initiatives in various parts of the HR life cycle for several different federal agencies 3 - 5 years
group id: 91141814
