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Customer Service Agent

22nd Century Technologies, Inc.

Yesterday
Unspecified
Early Career (2+ yrs experience)
No Traveling
Business - Support
Barre, VT (On-Site/Office)

Title: Customer Service Agent
Location: Berlin, VT 05641
No. of Openings: 1
Hiring time: 1-2 weeks
Duration: Temp-to-Hire (after 520 hours min.)
Shift Timings: Mon-Fri / 8 am - 5 pm

Job Description:
• Respond to incoming phone calls from industry partners
• Help users reset passwords and related application activity
• Answer questions from industry partners about the program equipment and supplies
• Reviewing invoices and payment history with industry partners
What Required Skills You'll Bring:
• Good verbal communication
• Cheerful and helpful attitude Dependable and punctual engagement
• Data entry skills
• Ability to manage multiple screens during a call
What Desired Skills You'll Bring:
• Experience working with tablet software
• Experience with printer hardware
group id: 10216532
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About Us
We are one of the fastest growing IT Service Integrator & Workforce Solution companies in the US. Founded in 1997, we are a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, & Mexico. With HQs in Somerset, NJ & Mclean, VA, we have 14 offices throughout the US. As part of our unrelenting focus on quality & compliance, our delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, & ISO 9001 quality processes. With a strong focus on the public sector, we currently hold government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, & 37 School Districts. In the last three years, we have expanded our services to Fortune 500 & other commercial clients & currently support 80+ commercial clients. Recognized among “Best Company to Work For” by Forbes.

22nd Century Technologies, Inc. Jobs


Job Category
Business - Support
Clearance Level
Unspecified