Today
Public Trust
Unspecified
Unspecified
IT - Hardware
Washington, DC (On-Site/Office)
ROLE: Adobe Creative Cloud Applications Analyst
REQUIRED:
Active Public Trust Clearance - Moderate or High Risk
2-5 Years of demonstrable experience providing direct & indirect user support to personnel on the subject software suite
Location: Onsite in Norfolk, VA & D.C.
DESCRIPTION:
On-site support required for the USCG C4IT Learning & Media division, as well as for CG-DOL. Team support includes Web/SharePoint, IT Customer support for MS Office, Adobe Creative Cloud, hardware issues, and Graphics support. Performed at Coast Guard Headquarters (CGHQ) in Washington, DC and at CG-DOL in the Norfolk, VA area. Responsible for analyzing user needs, providing technical support, and ensuring that all applications are functioning effectively to meet creative demands. The analyst will collaborate with various teams to monitor application performance and troubleshoot issues to maintain a seamless workflow.
Qualifications:
Skills:
Strong analytical skills will be utilized to assess application performance and identify areas for improvement. Communication skills are crucial for delivering training sessions and collaborating with creative teams to gather feedback. Problem-solving abilities will be applied daily to troubleshoot issues and implement solutions that enhance user experience. Preferred skills, such as knowledge of UX principles, will further enrich the analyst's ability to optimize application usage and improve overall workflow.
Constellation West is a 29-year WOSB and Prime Federal Contractor bidding on IT work for DHS supporting a USCG Mission.
Personnel we include at this time will have first right to openings when awarded.
ABOUT US:
Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.
Constellation West strives to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this fantastic opportunity to make a difference!
Benefits include but are not limited to:
• Competitive 401(k) plan with employer match
• Competitive Health Benefits with employer contribution
• Discounted Dental & Vision Benefits
• 11 Paid Holidays per year
• 15 Days starting PTO for new hires
• Tuition /CE reimbursement
• Pre-Tax Commuter Benefit Accounts
• STD/LTD/Life Insurance with buyup options
• Veteran Hiring Preference
• Conversion to an Employee-owned firm (ESOP) in 2025-a lucrative retirement benefit!
We are an Equal Opportunity Employer
Constellation West is proud to be an EEO/AA employer M/F/D/V
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
APPLY HERE TODAY
REQUIRED:
Active Public Trust Clearance - Moderate or High Risk
2-5 Years of demonstrable experience providing direct & indirect user support to personnel on the subject software suite
Location: Onsite in Norfolk, VA & D.C.
DESCRIPTION:
On-site support required for the USCG C4IT Learning & Media division, as well as for CG-DOL. Team support includes Web/SharePoint, IT Customer support for MS Office, Adobe Creative Cloud, hardware issues, and Graphics support. Performed at Coast Guard Headquarters (CGHQ) in Washington, DC and at CG-DOL in the Norfolk, VA area. Responsible for analyzing user needs, providing technical support, and ensuring that all applications are functioning effectively to meet creative demands. The analyst will collaborate with various teams to monitor application performance and troubleshoot issues to maintain a seamless workflow.
- Conduct regular assessments of Adobe Creative Cloud applications to ensure they meet the needs of users.
- Provide technical support and troubleshooting for users experiencing issues with Adobe applications.
- Develop and deliver training sessions and materials to enhance user skills and knowledge of Adobe Creative Cloud.
- Collaborate with creative teams to gather feedback and identify areas for improvement in application usage.
- Monitor application performance and implement solutions to optimize functionality and user experience.
Qualifications:
- Proven experience with Adobe Creative Cloud applications, including Photoshop, Illustrator, and InDesign.
- Bachelor's degree in Computer Science, Graphic Design, or a related field preferred
- Experience in a training or instructional role related to software applications.
- Familiarity with project management tools and methodologies.
- Knowledge of user experience (UX) principles.
Skills:
Strong analytical skills will be utilized to assess application performance and identify areas for improvement. Communication skills are crucial for delivering training sessions and collaborating with creative teams to gather feedback. Problem-solving abilities will be applied daily to troubleshoot issues and implement solutions that enhance user experience. Preferred skills, such as knowledge of UX principles, will further enrich the analyst's ability to optimize application usage and improve overall workflow.
Constellation West is a 29-year WOSB and Prime Federal Contractor bidding on IT work for DHS supporting a USCG Mission.
Personnel we include at this time will have first right to openings when awarded.
ABOUT US:
Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.
Constellation West strives to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this fantastic opportunity to make a difference!
Benefits include but are not limited to:
• Competitive 401(k) plan with employer match
• Competitive Health Benefits with employer contribution
• Discounted Dental & Vision Benefits
• 11 Paid Holidays per year
• 15 Days starting PTO for new hires
• Tuition /CE reimbursement
• Pre-Tax Commuter Benefit Accounts
• STD/LTD/Life Insurance with buyup options
• Veteran Hiring Preference
• Conversion to an Employee-owned firm (ESOP) in 2025-a lucrative retirement benefit!
We are an Equal Opportunity Employer
Constellation West is proud to be an EEO/AA employer M/F/D/V
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
APPLY HERE TODAY
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