Today
Secret
Unspecified
Unspecified
San Antonio, TX (On-Site/Office)
Description
Description
This position provides 24x7 Tier I/II help desk support for all tenants in the DHA network. They work with other Tier I/II engineers in the network security operations center. They are responsible for triaging issues and resolving and/or escalating to the appropriate network team for remediation. There will be frequent engagement with internal and external customers.
Roles and Responsibilities:
1. Troubleshooting and resolving network issues in a timely manner with a variety of different network devices and protocols.
2. Working in a team setting and making recommendations related to troubleshooting, device configuration, and documentation.
3. Effectively interacting with multiple customers on a daily basis.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Required/Desired Skills:
5+ years relevant experience in supporting a large network infrastructure.
Bachelor of Science degree in Computer Science or a related discipline is preferred but not required.
Secret clearance or higher preferred
8140 compliance (Active Security and OS certifications)
A strong working knowledge with Routers, Switches, Firewalls, and Virtual Private Network devices.
A good understanding of TCP/IP in regard to routing and subnetting
Must be a team player that can work under pressure with good written and oral communication skills
Experience with the following Network protocols and services:
Routing Protocols (OSPF, BGP)
Access Control Lists
Layer 2 Switching
Spanning Tree
Packet Analysis
Experience with the following a plus:
Cisco Switches
Palo Alto Firewalls
Other requirements:
A strong sense of urgency including self-governance on task priority.
Must be willing to work shifts to cover a 24x7 operational environment.
About acuCyber
acuCyber is a small business headquartered in Charleston, SC specializing in assisting clients with their most challenging needs around cyber security, compliance, risk management, IT, security engineering and program management.
acuCyber brings experience across multiple sectors supporting a multitude of customers. We bring value-added, effective, precise support to ensure your cybersecurity and IT needs are met. Your mission becomes our mission. Securely.
Description
This position provides 24x7 Tier I/II help desk support for all tenants in the DHA network. They work with other Tier I/II engineers in the network security operations center. They are responsible for triaging issues and resolving and/or escalating to the appropriate network team for remediation. There will be frequent engagement with internal and external customers.
Roles and Responsibilities:
1. Troubleshooting and resolving network issues in a timely manner with a variety of different network devices and protocols.
2. Working in a team setting and making recommendations related to troubleshooting, device configuration, and documentation.
3. Effectively interacting with multiple customers on a daily basis.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Required/Desired Skills:
5+ years relevant experience in supporting a large network infrastructure.
Bachelor of Science degree in Computer Science or a related discipline is preferred but not required.
Secret clearance or higher preferred
8140 compliance (Active Security and OS certifications)
A strong working knowledge with Routers, Switches, Firewalls, and Virtual Private Network devices.
A good understanding of TCP/IP in regard to routing and subnetting
Must be a team player that can work under pressure with good written and oral communication skills
Experience with the following Network protocols and services:
Routing Protocols (OSPF, BGP)
Access Control Lists
Layer 2 Switching
Spanning Tree
Packet Analysis
Experience with the following a plus:
Cisco Switches
Palo Alto Firewalls
Other requirements:
A strong sense of urgency including self-governance on task priority.
Must be willing to work shifts to cover a 24x7 operational environment.
About acuCyber
acuCyber is a small business headquartered in Charleston, SC specializing in assisting clients with their most challenging needs around cyber security, compliance, risk management, IT, security engineering and program management.
acuCyber brings experience across multiple sectors supporting a multitude of customers. We bring value-added, effective, precise support to ensure your cybersecurity and IT needs are met. Your mission becomes our mission. Securely.
group id: 91120692
