Web Services Engineer

• Installation and Configuration: Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.
• Maintenance and Upgrades: Regularly update and patch web servers to ensure they are secure and performing optimally.
• Monitoring and Performance Tuning:

Monitor server performance and troubleshoot issues to ensure high availability and reliability.

Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.

• Security Management: Implement and maintain security measures to protect web servers from threats and vulnerabilities.
• Backup and Recovery: Manage backup and recovery processes to ensure data integrity and availability in case of server failure.
• Documentation: Maintain accurate documentation of configurations, procedures, and policies.
• Collaboration: Work closely with development and IT teams to support web application deployments and ensure smooth operation.
• User Support: Provide support to users and developers for web server-related issues and inquiries.
• Ticket-Based Support: Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.
• Customer Service: Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.
• Automation and Scripting: Develop and maintain automation scripts to streamline server management tasks.
• Compliance:

Ensure that web server operations comply with organizational policies and industry standards.

Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.

Required Skills

• HS diploma or GED AND 19 years of experience
• Bachelor's degree AND 14 years of experience
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Experience with monitoring tools and performance tuning.
• Familiarity with CI/CD pipelines and DevOps practices.
• Familiarity with database management systems (e.g., MySQL, PostgreSQL).
• Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
• Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
• Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.
• Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.
• IAT Level 2
• CompTIA Security+ CE
• Active TS/SCI security clearance with a current polygraph is required

Additional Details

At CyberCore, we believe in taking care of our employees both inside and outside the workplace. Our comprehensive benefits package includes:

• Health Insurance to ensure you and your family stay healthy and well.
• Dental and Vision Insurance for preventive and routine care.
• Basic Life Insurance and Disability Insurance to provide peace of mind for you and your loved ones.
• Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life.
• Paid Parental Leave for new parents to focus on family.
• Tuition Reimbursement to support your professional growth and education.
• A 401(k) plan with a company match to help you plan for your future.

At CyberCore, we are committed to fostering a supportive and enriching environment where you can thrive both personally and professionally.

The salary range for this role is $90,000 - $133,000. This range is a good faith estimate that reflects various experience levels. At CyberCore, we consider multiple factors when determining compensation, including the specific role and its responsibilities, the candidate's professional experience, geographic location, education, and relevant skills. This range is not a guarantee of salary, as final compensation may also be influenced by contractual requirements and other considerations.

Equal Employment and Diversity

CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore's policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination, and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore's workforce and volunteers reflect America's diverse population. CyberCore knows that such diversity will enrich the company with the talent, energy, perspective, and inspiration we need to achieve our mission.