Security Officer - Mall Patrol

Overview

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!
Job Description

As a Security Officer - Mall Patrol in Hagerstown, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you will have the ability to use our exclusive shift-pickup platform to view and claim other open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer in a retail and mall environment, you will monitor and patrol assigned areas, helping to deter security-related incidents while remaining highly visible to guests and staff. Your role involves conducting routine patrols, providing exceptional customer service, and communicating clearly with everyone you encounter. You will be part of a team that values agility, reliability, and innovation, always putting people first and acting with integrity. This is an exciting opportunity to make a positive impact in a dynamic location while working alongside a supportive team.

Position Type: Part Time

Pay Rate: $18.50 / Hour

Job Schedule:
DayTimeFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PM
What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail distribution location and its perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any suspicious activity or hazards to the appropriate personnel.
• Assist with access control by monitoring entrances and exits as required by site procedures.
• Maintain a visible presence to help to deter theft, vandalism, and other unwanted behaviors within the location.
• Complete required reports and documentation related to security-related activities and incidents.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• Maryland Security Professional Guard Card is preferred.
• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID

2025-1394111