Jun 18
Secret
Mid Level Career (5+ yrs experience)
IT - Support
Fort Bragg, NC (On-Site/Office)
Senior VTC Engineer
Location: Ft. Bragg, NC
Clearance Required: Active Secret Clearance
Employment Type: Full-Time
About GoldenTech
GoldenTech is a CMMI Level 3 DEV and ISO 9001, 20000, 27001 certified systems integrator, delivering mission-driven solutions across DevSecOps, Cloud, and Cyber domains. Since 2007, we've proudly supported the U.S. Navy, Air Force, and Army, in addition to our Fortune 150 clients and state partners. We specialize in secure cloud implementations (AWS, Azure, Google), agile software development, and full-spectrum cybersecurity solutions. At GoldenTech, we invest in our people, their careers, and the missions they serve.
Position Overview
GoldenTech is seeking a Senior VTC Engineer with expert-level knowledge of video teleconferencing (VTC) and audiovisual (AV) systems. The ideal candidate will be Cisco CCNA certified and experienced in the design, integration, and support of enterprise-level VTC systems. This position will serve as the Subject Matter Expert (SME) for all video conferencing operations at Ft. Bragg, NC, and will lead a team supporting high-visibility, mission-critical communications infrastructure.
Key Responsibilities
Lead daily VTC team briefings and oversee operations readiness.
Serve as SME for VTC design, integration, and support of conference rooms and AV environments.
Provide technical leadership and guidance for network and VTC troubleshooting (ISDN, PRI, SIP, H.323).
Review and evaluate system configurations and analyze ACS topology using construction drawings and site diagrams.
Support configuration and file management documentation across the VTC system lifecycle.
Perform Independent Verification & Validation (IV&V) tasks including test plan reviews and documentation validation.
Oversee implementation, maintenance, and upgrade of VTC systems including Cisco Expressway, CUCM, and TMS.
Mentor and manage a team of VTC technicians across enterprise-level systems.
Communicate with Project Manager (PM) and Assistant PM regarding mission updates and escalations.
Identify and recommend training needs for team growth and system support enhancement.
Provide after-hours or weekend support as required for mission continuity.
Prepare reports on VTC emerging technologies, performance assessments, and system improvements.
Required Qualifications
Bachelor’s degree in IT, Computer Science, or a related field (or high school diploma with 10+ years of relevant experience)
5+ years of VTC engineering experience, including Cisco Expressway, CUCM, TMS
5+ years of management and supervisory experience over enterprise-level VTC operations
Cisco Certified Network Associate (CCNA)
Cisco-level CCNP networking experience
AMX Programmer Certification (Networked AV)
CompTIA Security+ CE
Expert knowledge of SIP and H.323 protocols
Ability to analyze technical data and produce support documentation, diagrams, and operational guides
Working knowledge of GVS training requirements per DISA standards
Excellent oral and written communication skills with the ability to brief leadership
U.S. Citizen with active Secret Clearance
Must be able to lift up to 65 lbs and work in physically demanding environments
Benefits & Perks
GoldenTech offers a competitive and comprehensive benefits package, including:
Medical, dental, and vision insurance
401(k) with employer contribution
Paid time off and 11 federal holidays
Life and AD&D insurance
Location: Ft. Bragg, NC
Clearance Required: Active Secret Clearance
Employment Type: Full-Time
About GoldenTech
GoldenTech is a CMMI Level 3 DEV and ISO 9001, 20000, 27001 certified systems integrator, delivering mission-driven solutions across DevSecOps, Cloud, and Cyber domains. Since 2007, we've proudly supported the U.S. Navy, Air Force, and Army, in addition to our Fortune 150 clients and state partners. We specialize in secure cloud implementations (AWS, Azure, Google), agile software development, and full-spectrum cybersecurity solutions. At GoldenTech, we invest in our people, their careers, and the missions they serve.
Position Overview
GoldenTech is seeking a Senior VTC Engineer with expert-level knowledge of video teleconferencing (VTC) and audiovisual (AV) systems. The ideal candidate will be Cisco CCNA certified and experienced in the design, integration, and support of enterprise-level VTC systems. This position will serve as the Subject Matter Expert (SME) for all video conferencing operations at Ft. Bragg, NC, and will lead a team supporting high-visibility, mission-critical communications infrastructure.
Key Responsibilities
Lead daily VTC team briefings and oversee operations readiness.
Serve as SME for VTC design, integration, and support of conference rooms and AV environments.
Provide technical leadership and guidance for network and VTC troubleshooting (ISDN, PRI, SIP, H.323).
Review and evaluate system configurations and analyze ACS topology using construction drawings and site diagrams.
Support configuration and file management documentation across the VTC system lifecycle.
Perform Independent Verification & Validation (IV&V) tasks including test plan reviews and documentation validation.
Oversee implementation, maintenance, and upgrade of VTC systems including Cisco Expressway, CUCM, and TMS.
Mentor and manage a team of VTC technicians across enterprise-level systems.
Communicate with Project Manager (PM) and Assistant PM regarding mission updates and escalations.
Identify and recommend training needs for team growth and system support enhancement.
Provide after-hours or weekend support as required for mission continuity.
Prepare reports on VTC emerging technologies, performance assessments, and system improvements.
Required Qualifications
Bachelor’s degree in IT, Computer Science, or a related field (or high school diploma with 10+ years of relevant experience)
5+ years of VTC engineering experience, including Cisco Expressway, CUCM, TMS
5+ years of management and supervisory experience over enterprise-level VTC operations
Cisco Certified Network Associate (CCNA)
Cisco-level CCNP networking experience
AMX Programmer Certification (Networked AV)
CompTIA Security+ CE
Expert knowledge of SIP and H.323 protocols
Ability to analyze technical data and produce support documentation, diagrams, and operational guides
Working knowledge of GVS training requirements per DISA standards
Excellent oral and written communication skills with the ability to brief leadership
U.S. Citizen with active Secret Clearance
Must be able to lift up to 65 lbs and work in physically demanding environments
Benefits & Perks
GoldenTech offers a competitive and comprehensive benefits package, including:
Medical, dental, and vision insurance
401(k) with employer contribution
Paid time off and 11 federal holidays
Life and AD&D insurance
group id: 91128234
