Today
Public Trust
Unspecified
Unspecified
(On-Site/Office)
GENERAL DUTIES:
REQUIRED QUALIFICATIONS:
DESIRED QUALIFICATIONS:
CLEARANCE REQUIRED :
- Architect, configure, and continuously improve Jira projects and Confluence spaces that support Kanban, Scrum, and other complex, multi-team workflows.
- Design intuitive, Section 508-compliant Confluence experiences for both internal users and public-facing pages, ensuring clear enterprise-wide communication.
- Develop and maintain custom workflows, fields, screens, permissions, dashboards, and advanced reports that meet evolving federal program requirements.
- Evaluate, install, and manage Atlassian Marketplace apps, REST/API integrations, and automated data exchanges with external systems.
- Monitor platform performance, security, and reliability; apply best practices and timely upgrades/patches to minimize risk and downtime.
- Track and report cross-team task status, providing real-time program insight to government leads and senior stakeholders.
- Deliver hands-on user support and quarterly (or ad-hoc) training sessions; create job aids and onboarding materials for new team members.
- Coordinate closely with peer Jira/Confluence admins and developer teams to implement rapid changes, optimize workflows, and meet tight deadlines.
- Provide expert guidance on Agile/Lean project-management practices and advise leadership on tool-based process improvements.
REQUIRED QUALIFICATIONS:
- 3+ years administering and developing Jira Software, Confluence, and related Atlassian tools in a large, multi-team environment.
- Demonstrated success designing custom workflows, permission schemes, advanced dashboards, and scripted/automated solutions (e.g., Groovy, ScriptRunner, REST API, Automation for Jira).
- Proven experience integrating Atlassian products with external systems and CI/CD pipelines via APIs, webhooks, or middleware.
- Strong understanding of Agile, Kanban, Scrum, and scaled frameworks (e.g., SAFe) and how to operationalize them in Jira/Confluence.
- Excellent communication skills and a track record of delivering end-user training and documentation.
- Superior organizational and time-management skills; able to juggle competing priorities and meet aggressive federal deadlines.
- Bachelor's degree in Computer Science, Information Systems, or a related field
DESIRED QUALIFICATIONS:
- Current Atlassian certifications (e.g., ACP-100 Jira Administrator , ACP-200 Confluence Administrator , ACP-420 Jira Service Management ).
- Hands-on experience in a DHS, DoD, or other federal-agency environment, including knowledge of FedRAMP and Section 508 requirements.
- Familiarity with Atlassian Data Center and Cloud migrations, Insight/Assets, Advanced Roadmaps, BigPicture, or comparable portfolio-management add-ons.
- Experience developing custom Atlassian Forge or Connect apps.
- Background in DevSecOps tooling (Bitbucket, Bamboo, GitLab, Jenkins) and automated testing pipelines.
- Additional certifications in project management (PMP, PMI-ACP) or Agile coaching (ICP-ACC, CSM).
CLEARANCE REQUIRED :
- Must be able to obtain and maintain an DHS Entry on Duty (EOD) clearance
group id: 90943786
