Yesterday
Secret
Early Career (2+ yrs experience)
Unspecified
IT - Software
Remote/Hybrid•Washington, DC (Off-Site/Hybrid)•Alexandria, VA (Off-Site/Hybrid)•Upper Marlboro, MD (Off-Site/Hybrid)
The position is a Hybrid position at the Washington Navy Yard in Washington DC.
The ideal candidate is an information technology employee who controls the quality of data a company gathers and the method it uses to collect it. The Service Desk Data steward will monitor the processes for collecting data and ensure that the information is in the right format. They will also organize data according to the service desk requirements. The Service Desk Data steward will also help solve data-related issues by managing data corruption or mapping data between programs that interface with the enterprise Service Desk System which will allow for more secure and high-quality data.
Duties and Responsibilities include:
Responsible for determining how the customer collects and processes existing service desk data
Creating uniform rules for interacting with service desk data
Help employees enter service desk data into the company database correctly
Address the ways that service desk data can improve the customer's business performance
Establish rules for the collection storage and ownership of service desk data to further support its performance
Help the customer's overall operational processes by protecting its service desk data and providing data protection training to its staff
Standardizing the customer data entry and data sharing processes
Maintaining the data and helping to remove any duplications or imperfections
Monitor data usage to locate abnormalities and prevent breaches
Creating Data Processes, Protecting Data, Managing Data Lineage, Managing Data Quality
MINIMUM QUALIFICATIONS
Active DOD Secret Clearance
Database knowledge
Proficient with Microsoft Excel
Proficient with Microsoft PowerPoint
The ideal candidate is an information technology employee who controls the quality of data a company gathers and the method it uses to collect it. The Service Desk Data steward will monitor the processes for collecting data and ensure that the information is in the right format. They will also organize data according to the service desk requirements. The Service Desk Data steward will also help solve data-related issues by managing data corruption or mapping data between programs that interface with the enterprise Service Desk System which will allow for more secure and high-quality data.
Duties and Responsibilities include:
Responsible for determining how the customer collects and processes existing service desk data
Creating uniform rules for interacting with service desk data
Help employees enter service desk data into the company database correctly
Address the ways that service desk data can improve the customer's business performance
Establish rules for the collection storage and ownership of service desk data to further support its performance
Help the customer's overall operational processes by protecting its service desk data and providing data protection training to its staff
Standardizing the customer data entry and data sharing processes
Maintaining the data and helping to remove any duplications or imperfections
Monitor data usage to locate abnormalities and prevent breaches
Creating Data Processes, Protecting Data, Managing Data Lineage, Managing Data Quality
MINIMUM QUALIFICATIONS
Active DOD Secret Clearance
Database knowledge
Proficient with Microsoft Excel
Proficient with Microsoft PowerPoint
group id: 10282592