NOC Team Lead (Onsite)

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Work You'll Do

• Lead a team of NOC engineers and technicians, providing guidance, training, and mentorship to ensure optimal performance and development.
• Oversee daily operations of the NOC team, including scheduling, task allocation, and performance management.
• Ensure the continuous monitoring of network devices, systems, and applications to detect issues proactively and respond to critical events.
• Lead the team in responding to network incidents, managing escalation procedures, and ensuring timely resolution, and stakeholder notification.
• Work closely with other IT teams to resolve issues and improve network infrastructure.
• Generate and analyze performance reports and incident metrics for senior management and other stakeholders.
• Create and continuously evaluate and improve NOC procedures, tools, and workflows to enhance the overall efficiency and effectiveness of the team.
• Provide technical guidance and mentorship to NOC team members.
• Participate in on-call rotation for after-hours support.

The Team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology, and outcomes-are designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Cyber Defense & Resilience offering assists clients in defending against advanced threats by transforming security operations, monitoring technology, data analytics, and threat intelligence. Helps manage and protect dynamic attack surfaces and provides rapid crisis and cyber incident response, ensuring clients can be ready for, respond to, and recover from business disruptions.

Qualifications

Required:

• Bachelor's degree required.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Active TS - Q clearance required.
• Travel up to 15%, on average, based on the work you do and the clients and industries/sectors you serve.
• A minimum of 10+ years of experience in network operations, with at least 2 years in a leadership role.
• Strong understanding of network protocols, infrastructure, and security concepts
• 5+ years of experience with network monitoring tools and ticketing systems.
• Must have the flexibility to work rotating shifts, including nights, weekends, and holidays.
• Ability to work in a fast-paced, 24/7 environment.

Preferred Qualifications:

• Excellent problem-solving and analytical skills
• Strong leadership and team management abilities
• Exceptional communication skills, both verbal and written
• Ability to work in a fast-paced, high-pressure environment.
• Strong leadership and team management abilities
• Effective communication skills, both verbal and written
• Relevant certifications such as CCNA, CCNP, or CompTIA Network+

As used in this posting, "Deloitte" means Deloitte Transactions and Business Analytics LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $119,025.00 to $198,375.00.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.