Video Teleconferencing (VTC) Engineer

Zachary Piper Solutions is seeking a Video Teleconferencing (VTC) Engineer to evolve and maintain network infrastructure on a long term government contract that supports a widely known and recognizable Federal agency. This is a newly awarded 5 year contract that offers great job security. This is an onsite position in Albuquerque, New Mexico. This position requires a Top Secret Clearance for consideration.

Responsibilities:

• Provides technical guidance for directing and monitoring information systems operations. Designs, builds, and implements VTC network systems.
• Support customer traditional enterprise VTC requirements on in-scope networks.
• Support Video Conferencing Services that provide Customer End-Users with video conference capabilities. Services include the planning and assessment, implementation, training, and ongoing management necessary to implement Video Conferencing Service.
• Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
• Monitors and responds to hardware, software, and network problems.
• Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
• Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.
• Troubleshoots network systems when necessary and makes improvements to the network.

Requirements:

• Active Top Secret Clearance
• 5+ years of alike experience
• Bachelors Degree - years of experience to substitute
• Required Technical Skills: Network Engineering, Video Teleconferencing Services, End User Support, Troubleshooting/Problem Solving

Compensation:

• $72,000 - $88,000 *depending on experience*
• Health, Dental, Vision, PTO, 401K, Holidays, Sick Leave if required by Law

This job opens for applications on 6/12/2025. Applications for this job will be accepted for at least 30 days from the posting date

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Keywords: top secret, security clearance, TS/SCI, video teleconferencing, VTC, engineer, network engineering, video teleconferencing services, problem solving, video conference capabilities, implementation, scripting, systems engineering, hardware, infrastructure, troubleshooting, network,