Business Analyst

PBG delivers mission-focused solutions that eliminate inefficiency and power transformation for federal agencies requiring agility, security, and impact.

Title: Business Analyst

Location: Remote

We are seeking an experienced Business Analyst to spearhead a comprehensive system modernization initiative. This role involves analyzing and documenting current ("as-is") and future ("to-be") business processes, designing process flows and workflows, defining security roles, conducting user interviews, collaborating with development and QA teams, documenting Jira stories, and creating user documentation and demonstrations.

Key Responsibilities:

• Process Analysis & Documentation:
• Conduct thorough assessments of existing business processes ("as-is").
• Collaborate with stakeholders to design optimized future-state processes ("to-be").
• Develop detailed process flow diagrams and business workflows using tools like Microsoft Visio or Lucidchart.
• Identify and document system constraints, implications, and consequences of proposed changes.
• Security Role Definition:
• Work with security teams to define and document user roles and access controls.
• Ensure alignment of security roles with business requirements and compliance standards.
• User Engagement & Requirements Elicitation:
• Interview end-users and key stakeholders to gather functional and non-functional requirements.
• Facilitate workshops, Joint Application Design (JAD) sessions, and other methods to elicit requirements.
• Analyze and document business rules, policies, and data requirements.
• Collaboration with Development & QA Teams:
• Serve as a liaison between business stakeholders and technical teams.
• Collaborate with development teams to ensure requirements are understood and implemented.
• Work with QA teams to develop test cases and facilitate user acceptance testing (UAT).
• Jira Story Documentation:
• Translate business requirements into detailed user stories and acceptance criteria.
• Manage and prioritize the product backlog in Jira.
• Ensure traceability of requirements through the development lifecycle.
• Documentation & User Demos:
• Create comprehensive user documentation, including manuals and guides.
• Develop and deliver user demonstrations and training sessions.
• Maintain up-to-date documentation throughout the project lifecycle.

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• Minimum of 5 years of experience as a Business Analyst, with a focus on system modernization.
• Proficiency in process modeling tools such as Microsoft Visio or Lucidchart.
• Experience with Agile methodologies and tools like Jira and Confluence.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a dynamic environment.

• Experience in defining and implementing security roles and access controls.
• Familiarity with user experience (UX) design principles.
• Knowledge of industry compliance standards and regulations.
• Must be a US Citizen
• Ability to obtain and maintain a Public Trust

#WHYPBG

We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers.

Benefits:

• 401K Retirement Plan
• Medical Plan options with significant financial investments from PBG
• Prescription benefit plan
• Dental and Vision coverage
• Employee Assistance Program
• Short term / Long-term disability
• Supplemental group life and AD&D options
• Yearly Bonuses
• Generous Paid Time Off / Paid Holidays
• Career/Professional Development Program
• Spot Bonus Program

Equal Employment Opportunity Statement:

PBG is an equal opportunity employer and makes all employment decisions based on job-related qualifications, skills, experience, and business needs. We do not discriminate against any applicant or employee based on legally protected characteristics, including but not limited to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status, in accordance with applicable federal, state, and local laws. PBG complies with all laws regarding non-discrimination in employment in every location in which the company operates

Disclaimer:

This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.