DTS Support Specialist

Responsibilities

• Provide travel support at the organizational level for government civilian, military, and cross-org CONUS and OCONUS travel support.
• Review travel authorizations and vouchers in accordance with the Joint Travel Regulation (JTR) and applicable Business Rules.
• Implement travel processes within the STRIKE office and assist the Primary Organizational Defense Travel Administrator (ODTA) as needed.
• Serves as the STRIKE Travel Help desk to assist with troubleshooting and answering questions, notifying the workforce of upcoming required training as well as changes to regulations and business rules in the absence of the primary ODTA
• Provide support to obtain official passports, Aircraft and Personnel Automated Clearance System (APACS) and Travel Tracker / Individual Anti-Terrorism Plan (IATP) requests for OCONUS travel and foreign travel authorization requirements as needed.
• Assist travelers to resolve errors/issues within Defense Travel System (DTS) prior to escalating to the Defense Travel Management Office and SATO.
• Assist with Cross-Organization travel

Required Skills and Experience

• Three (3) or more years' experience working with Defense Travel System (DTS), APACS, and IATP.

• Excellent oral and written communication skills.

• Strong organizational, problem-solving, and interpersonal skills.

• Professional demeanor and ability to work independently with minimal supervision.
• Ability to obtain a SECRET Clearance.

Desired Qualifications

• Experience supporting Federal Government Civilians, Military Officers and Enlisted Soldiers.

• Demonstrated capability reviewing travel in accordance with Regulations, Law and Business Rules in a dynamic setting.

• Familiarity with DoD administrative and management environments.
• Experience with TJASS

EOE/Minorities/Females/Vet/Disabled