Jun 6
Unspecified
Mid Level Career (5+ yrs experience)
Unspecified
No Traveling
IT - Software
Rockville, MD (On-Site/Office)
Position: Systems Support Engineer
Location: Rockville, MD
Education: Bachelor’s Degree in Information Technology.
Clearance: U.S. Citizens Only.
Qualifications:
• Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
• Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
• Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.
• Requires an associate's degree in a related area and 5 years of experience in the field or in a related area.
• Familiar with standard concepts, practices, and procedures within a particular field.
• Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks.
• Works under general supervision.
• A certain degree of creativity and latitude is required.
• Typically reports to a manager.
• Candidate must have the following certifications;
Project Management Professional (PMP)
Professional in Business Analysis (PMI-PBA)
Location: Rockville, MD
Education: Bachelor’s Degree in Information Technology.
Clearance: U.S. Citizens Only.
Qualifications:
• Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
• Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
• Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.
• Requires an associate's degree in a related area and 5 years of experience in the field or in a related area.
• Familiar with standard concepts, practices, and procedures within a particular field.
• Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks.
• Works under general supervision.
• A certain degree of creativity and latitude is required.
• Typically reports to a manager.
• Candidate must have the following certifications;
Project Management Professional (PMP)
Professional in Business Analysis (PMI-PBA)
group id: RTL291489
