Telecommunications Manager - Journeyman

Job Description

Tyto Athene is searching for a Telecommunications Manager - Journeyman to support U.S. Southern Command on the SCITES II Contract in Doral, Florida.

The Journeyman Telecommunications Manager manages, configures, and optimizes telecommunications infrastructure to support USSOUTHCOM's mission-critical communication operations. This role ensures the performance, security, and reliability of telecom services including VoIP, video, and data communications. The individual works closely with system administrators, network engineers, and leadership to manage day-to-day telecom operations and ensure compliance with DoD standards.

Responsibilities:

• Manage daily operations of telecommunications systems including VoIP, SIP, and PBX platforms
• Coordinate telecom service provisioning, installation, and maintenance across multiple sites
• Oversees the deployment and integration of voice, video, and data communication systems, ensuring seamless interoperability across enterprise networks.
• Supervise and provide technical guidance to telecom technicians and contractors
• Collaborate with cybersecurity, networking, and operations teams to ensure secure and reliable telecom services
• Ensure all telecom systems comply with DoD security requirements and DISA STIGs
• Maintain documentation for telecom architectures, call flows, and change records
• Provide input on capacity planning, upgrades, and modernization of telecom infrastructure
• Support incident and problem management for telecom-related issues
• Assist in budgeting, procurement, and vendor coordination for telecom equipment and services
• Supports mission-critical operations by delivering high-performance, reliable, and adaptive communication services across global environments

Required:

• Associate's degree in Telecommunications, Information Systems, or related field
• 4-9 years of hands-on experience in telecommunications with at least 1 year in a supervisory or lead role
• Strong knowledge of VoIP, SIP, PBX systems, and unified communications platforms
• Familiarity with cabling standards, structured cabling systems, and telecom infrastructure
• Understanding of network fundamentals including VLANs, IP addressing, and QoS
• Ability to interpret telecom diagrams and technical specifications
• Excellent organizational, communication, and leadership skills

Desired:

• Bachelor's degree in a related technical field
• Familiarity with DISA STIGs for VoIP
• Experience supporting OCONUS or classified telecom systems
• Knowledge of unified communications systems such as Cisco CUCM
• Cisco VoIP systems training
• Cisco Certified Network Professional

Clearance:

• Secret clearance required with the ability to obtain a TS/SCI

Certification:

• DoD 8570 Baseline & CE certifications are required for all positions and may vary slightly depending on the skillset required to perform the role
• CompTIA Security+ CE
• Cisco Certified Network Associate

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and maternity/paternity leave.

Clearances Required

Secret

Additional Information

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?

Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.