Telecommunications Technician - Journeyman

Job Description

Tyto Athene is searching for a Telecommunications Technician - Journeyman to support U.S. Southern Command on the SCITES II Contract in Doral, Florida.

The Journeyman Telecommunications Technician installs, configures, and maintains telecommunications systems to support USSOUTHCOM's mission-critical communication infrastructure. The technician ensures proper operation of telecommunications infrastructure and assists in system upgrades and incident resolution in accordance with DoD standards and policies.

Responsibilities:

• Install, configure, and maintain VoIP and traditional telephony equipment
• Assists in deploying and integrating voice, video, and data communication technologies, ensuring reliable connectivity across enterprise networks
• Monitors system performance, conducts diagnostics, and performs troubleshooting to resolve network and telephony issues
• Perform cable installations, terminations, and testing for copper and fiber optic systems
• Conduct site surveys and provide documentation for cabling and telecom layouts
• Assist in implementing call management systems and features
• Collaborate with network and system administrators to ensure interoperability of telecom systems
• Maintain equipment inventories and support lifecycle management of telecom hardware
• Support telecom-related incident and change management processes
• Maintain and update telecom documentation, diagrams, and asset records
• Assists in performance monitoring, security assessments, and compliance audits to align with cybersecurity, risk mitigation, and continuity of operations (COOP) strategies

Required:

• Associate's degree in Telecommunications, Information Technology, or related field
• 4-9 years of relevant telecommunications or VoIP support experience in enterprise environments
• Familiarity with VoIP systems, PBX, and SIP technologies
• Experience in working with copper, coaxial, and fiber optic cabling
• Basic understanding of network protocols and infrastructure
• Ability to read and interpret telecom blueprints and diagrams
• Strong communication and organizational skills

Desired:

• Bachelor's degree in a related technical field
• Familiarity with DISA STIGs for VoIP
• Experience supporting OCONUS or classified telecom systems
• Knowledge of unified communications systems such as Cisco CUCM
• BICSI Installer Level I or II
• Cisco Certified Network Associate

Clearance:

• Secret clearance required with the ability to obtain a TS/SCI

Certification:

• DoD 8570 Baseline & CE certifications are required for all positions and may vary slightly depending on the skillset required to perform the role
• CompTIA Security+ CE
• Cisco Certified Technician (CCT) or Cisco VoIP systems training

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and maternity/paternity leave.

Clearances Required

Secret

Additional Information

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?

Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.