user avatar

Network Engineer - Customer Outreach

BlueWater Federal Solutions

Today
Secret
Unspecified
Unspecified
IT - Hardware
Whitehall, OH (On-Site/Office)

Job Description

Overview

BlueWater Federal is currently seeking an individual to fill the role of Customer Service Specialist in the Columbus, Ohio area.

Responsibilities

  • Initial customer interactions and follow through of service orders
  • Enter the service request details into DISA Storefront (DSF) to initiate a telecommunication request
  • Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry
  • Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear

Qualifications

  • Associate's degree is preferred
  • 2+ years of IT experience, preferably within telecom provisioning
  • Must have an active Secret clearance or the ability to obtain one

BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.
group id: 10338773
Find BlueWater Federal Solutions on Social Media
Network Employers
user avatar
About Us
BlueWater Federal Solutions, a Tetra Tech company, is a dynamic and nimble systems integration firm providing professional services and IT solutions to the Federal Government throughout the nation. We are viewed by our Federal Customers (DHS, Air Force, Army, Navy, CENTCOM, DHA, EPA, GSA) as a trusted partner with a track record of successful past performance and superior customer value.

BlueWater Federal Solutions Jobs


Job Category
IT - Hardware
Clearance Level
Secret