Today
Secret
Unspecified
Unspecified
IT - Support
Poland (On-Site/Office)
Job Overview
Job Title: Help Desk Technical Tier I Support
Location: Miroslawic Air Base, Poland
Job Responsibilities
The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network.
Minimum Qualifications
Education
Trace Systems
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com . #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
Job Title: Help Desk Technical Tier I Support
Location: Miroslawic Air Base, Poland
Job Responsibilities
The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network.
- Perform laptop imaging and deployment.
- Conduct basic IP and network connectivity troubleshooting.
- Create and manage user accounts within a Microsoft domain environment.
- Add and remove computers from the domain.
- Assign users to appropriate groups and apply necessary permissions.
- Create and manage Exchange mailboxes.
- Diagnose and resolve user email-related issues.
- Troubleshoot and configure printers, including mapping shared printers.
- Document all support actions and troubleshooting steps for reporting and tracking purposes.
Minimum Qualifications
- A n Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).
- Due to the nature of the work and contract requirements, US Citizenship is required.
- Must have a minimum of seven (7) years of experience with IT systems.
- Must have a minimum of four (4) years in IT customer support.
- Must have a minimum of two (2) years experience in a military environment.
- Must have one (1) of the following required certifications: A+CE, CCNA-Security, CND, Network+CE, SSCP.
- Able to travel to support mission up to 10%.
Education
- Associate's degree in Networking, OR eleven (11) total years of recent specialized experience .
Trace Systems
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com . #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
group id: 10240430
