COMPUTER USER SUPPORT SPECIALIST JR (411) - CALIFORNIA - URGENT

Job Number: 411

Job Category: GovTech

Job Title: COMPUTER USER SUPPORT SPECIALIST JR (411) - CALIFORNIA - URGENT

Job Type: Full-time

Clearance Level: Secret

Work Arrangement: On-site

Job Location: CA China Lake

Salary: 50K -60K

Background

• Provide technical assistance to computer users
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically
• May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
• Responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions
• Monitor computer system performance to ensure proper operation
• Provide technical support for software maintenance or use
• Resolve computer software problems
• Install software and test computer software performance
• Train others in computer interface software use

Requirements

• Over 2 years of experience performing the duties described in the Functional Description and Responsibilities
• Excellent communication and interpersonal skills-verbal, non-verbal, written, and listening-for staff, customer and organizational level communications, both formal and informal
• Ability to work independently; self-starter

Preferred

• Working knowledge and use of Microsoft Office suite programs, MS Word, Excel, Access, PowerPoint, and SharePoint