Network and Computer Systems Administrator

Overview

Intelligent Waves is seeking a highly skilled and mission-focused Network and Computer Systems Administrator to support critical operations for our government customer. This role is essential in maintaining and advancing secure, high-performance computing environments that are vital to national defense and operational success.

As a key member of our technical team, the Network and Computer Systems Administrator will provide comprehensive Tier 1-3 support within a cloud infrastructure environment. This position requires a professional with demonstrated expertise in complex, multi-domain technical assignments. The ideal candidate will bring innovation and initiative, applying original approaches to problem-solving while operating with significant autonomy. Contributions will directly support mission deliverables and measurable performance outcomes.

ALWAYS READY. ANYTIME. ANYWHERE. ANY DOMAIN.

Since 2006, we have proudly served federal agencies including the Department of Defense. Our ability to operate globally in a wide range of environments coupled with our deep understanding of customer needs and requirements enables us to provide cost-effective solutions to support the most complex missions.

Location & Travel: This Network and Computer Systems Administrator position is an on-site position with up to 10% travel to other sites. Travel will be reimbursed based on GSA Per Diem rates and DoD Joint Travel Regulations (JTR). This is an after-hours position (2:30 PM - 11:30 PM, Monday-Friday) and may evolve in the future to include rotational shifts that could include weekends and holidays at NGIC in Charlottesville, VA.

Security Clearance: This Network and Computer Systems Administrator position must be a United States Citizen and hold a current Top Secret, with SCI eligibility, security clearance.

Adherence to all customer site protocols is mandatory for employees.

Responsibilities

Service Request Management

• Fulfill Tier 1-3 tenant service requests within cloud infrastructure environments.
• Address and resolve tenant access requests efficiently.
• Escalate service requests when necessary to ensure timely resolution.

System Monitoring & Maintenance

• Monitor operational environments to maintain system health and ensure availability.

Cloud Provisioning & Configuration

• Provision and configure Tenant Virtual Private Clouds (VPCs) to support infrastructure needs.

Project Support & Metrics

• Contribute to project deliverables as required.
• Track and report on performance metrics to support continuous improvement.

Qualifications

Education & Experience:

• Bachelor's degree in Information Technology or a related field and at least 3 years of experience implementing security principles and administering IT systems.
  • 6 years of hands-on experience administering IT systems may be substituted in lieu of a degree.

Certifications:

• Compliant with DoDD 8570.01-M requirements; must hold IAT Level II baseline certification (e.g., Security+) and obtain an AWS certification within 30 days of hire.

Technical Experience:

• 3+ years supporting operations and maintenance for secure information management systems, including monitoring network availability and executing maintenance to uphold network performance and security.
• At least 1 year of experience using scripting languages such as Bash, Ansible, or YAML.
• 3+ years of experience with Linux operating systems and command-line interface (CLI) tools.
• 1+ year of experience with Amazon Web Services (AWS) and Container technologies.
• 1+ year of experience with Windows operating systems and Active Directory.

Additional Requirements:

• Willingness and ability to work shifts, including nights, weekends, and holidays, as needed.
• Active Top Secret clearance with SCI eligibility.

EEO Statement

Since 2006, Intelligent Waves has remained committed to providing quality engineering, operations, and intelligence solutions to our clients and it all starts with YOU.

Intelligent Waves provides a great and generous benefits package to include medical, dental and vision, paid PTO, life & disability packages. We also invest in our employees' futures by contributing with vesting starting from DAY 1, technical training, tuition bonuses, and much, much more.

Clearance Statement

Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Only US citizens are eligible for a security clearance. For this position, Intelligent Waves will consider only applicants with security clearances or applicants who are eligible for security clearances.

Intelligent Waves LLC is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, sexual orientation and gender identity protected veteran status and individuals with disabilities, or any other class protected by applicable state or federal law.

As an Affirmative Action and Equal Opportunity Employer, IW is committed to the full inclusion of all qualified candidates and current employees. As part of this commitment, IW will ensure that those in need are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humanresources@intelligentwaves.com.

A Veteran Friendly Organization

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