Today
Public Trust
Mid Level Career (5+ yrs experience)
IT - Software
As a Sr. Science Logic Engineer (SL1) you will help ensure today is safe and tomorrow is smarter. Our work depends on Sr. Science Logic Engineer joining our team to maintain and support a healthy infrastructure for a highly visible 24x7x365 monitoring environment.
How a Sr. Science Logic Engineer (SL1) will Make an Impact:
Maintain and support a healthy infrastructure for a highly visible 24x7x365 monitoring environment
Perform continual maintenance of the SL1 platform and provides advanced solutions for continual and highly complex security, backup and redundancy problems
Perform administrative tasks and application support for the SL1 platform and create and maintain monitoring and notification rules
Provides and applies advanced engineering to highly complex infrastructures including installing, configuring, testing and maintaining operating systems, application software, and system management tools
Deliver SL1 dashboards, create custom reports on results of SL1 monitoring and provide timely problem resolution for SL1 system components and related custom scripts
Prepare and maintain all documentation for processes and procedures related to engineering projects
Manage application access control to restrict access to systems, applications, and data to authorized users only
Manage customer satisfaction through effectively communicating and managing customer expectations (internal and external customers)
Ability to communicate how to leverage technology to create business value and become more effective and efficient
Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs
Work closely with a Business Technology peers and management emphasizing collaboration and joint effort to ensure that the needs and expectations of organizational stakeholders, business partners, external customers, and third-party organizations are met and/or exceeded
Provide training and guidance to less experienced Engineers
Education:
BA/BS (or equivalent experience) and 5+ years of relevant experience
Required Experience:
5+ proven years of experience installing, configuring, and daily administration of ScienceLogic SL1 at version 12.x or higher required.
5+ Years utilizing ServiceNow Ticketing system
Required Technical Skills:
This position will require supporting the SL1 platform, to include all upgrades and maintenance; enhancement of system features and configurations; and responding to customer requests for custom monitoring needs.
Security Clearance Level:
NACI (T1) Must be able to obtain and hold a Public Trust clearance
Required Skills and Abilities:
Experience using the Python scripting engine to automate tasks with SL1
BA/BS (or equivalent experience) and 5+ years of relevant experience
Experience with user training and writing documentation
Strong written and verbal communication skills
Preferred Skills:
Familiarity with Service Now Integration, PowerFlow, End to End Monitoring and CMDB
Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server, and Office
Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies
How a Sr. Science Logic Engineer (SL1) will Make an Impact:
Maintain and support a healthy infrastructure for a highly visible 24x7x365 monitoring environment
Perform continual maintenance of the SL1 platform and provides advanced solutions for continual and highly complex security, backup and redundancy problems
Perform administrative tasks and application support for the SL1 platform and create and maintain monitoring and notification rules
Provides and applies advanced engineering to highly complex infrastructures including installing, configuring, testing and maintaining operating systems, application software, and system management tools
Deliver SL1 dashboards, create custom reports on results of SL1 monitoring and provide timely problem resolution for SL1 system components and related custom scripts
Prepare and maintain all documentation for processes and procedures related to engineering projects
Manage application access control to restrict access to systems, applications, and data to authorized users only
Manage customer satisfaction through effectively communicating and managing customer expectations (internal and external customers)
Ability to communicate how to leverage technology to create business value and become more effective and efficient
Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs
Work closely with a Business Technology peers and management emphasizing collaboration and joint effort to ensure that the needs and expectations of organizational stakeholders, business partners, external customers, and third-party organizations are met and/or exceeded
Provide training and guidance to less experienced Engineers
Education:
BA/BS (or equivalent experience) and 5+ years of relevant experience
Required Experience:
5+ proven years of experience installing, configuring, and daily administration of ScienceLogic SL1 at version 12.x or higher required.
5+ Years utilizing ServiceNow Ticketing system
Required Technical Skills:
This position will require supporting the SL1 platform, to include all upgrades and maintenance; enhancement of system features and configurations; and responding to customer requests for custom monitoring needs.
Security Clearance Level:
NACI (T1) Must be able to obtain and hold a Public Trust clearance
Required Skills and Abilities:
Experience using the Python scripting engine to automate tasks with SL1
BA/BS (or equivalent experience) and 5+ years of relevant experience
Experience with user training and writing documentation
Strong written and verbal communication skills
Preferred Skills:
Familiarity with Service Now Integration, PowerFlow, End to End Monitoring and CMDB
Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server, and Office
Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies
group id: asdinc
