Help Desk Technical Tier II support

Job Overview

Job Title: Help Desk Technical Tier II Support
Location: Miroslawiec Air Base, Poland

Job Responsibilities

The Help Desk Technical Tier I I Support position will be responsible for the maintenance of computer hardware and software that comprises a computer network.

• Be proficient in IP communications and packet analysis.

• Knowledge of Central Authentication, Authorization and Accounting via Terminal Access Controller Access Control System (TACACS+).

• Knowledge of layer 3 technologies, such as HSRP, EIGRP, and BGP.

• Knowledge of layer 2 technologies, such as Rapid Spanning-Tree.

• Knowledge of end-to-end Quality of Service (QoS) and multicast design and implementation.

• Knowledge of Generic Routing Encapsulation (GRE), Internet Protocol Security (IPSEC), and Dynamic Multipoint Virtual Private Network (DMVPN) deployments and configurations.

• Knowledge of access control lists and security practices.

• Knowledge and familiarity with Cisco Internetwork Operating System (IOS)-based routers within the ASR 1000, 3900, 3800, and 2800 families; Cisco IOS based switches within the 6500, 4500, and 3750 families.

• Network troubleshooting skills and knowledge of networks.

• Technical documentation skills.

• Communication and interpersonal skills.

Minimum Qualifications

• A n Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable)
• Due to the nature of the work and contract requirements, US Citizenship is required.
• Must have a minimum of six (6) years related work experience.
• Must have a minimum of two (2) years of experience in a military environment.
• Must experience with current best practices in IT standards, principles (Information Technology Infrastructure Library (ITIL)), and security practices.
• Must have one (1) of the following required certifications: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP
• Able to travel to support mission up to 10%.

Education

• Bachelor's degree in Computer Science , OR an a ssociates plus 7 years of recent specialized experience , OR eleven ( 1 1) total years of recent specialized experience.

Trace Systems

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com . #jointracesystems

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.