Help Desk Technical Tier III support

Job Overview

Job Title: Help Desk Technical Tier III Support
Location: NSA, Bahrain

Job Responsibilities

The Help Desk Technical Tier I I I Support position will be responsible for the maintenance of computer hardware and software that comprises a computer network.

• Detailed knowledge and review of action plans for planned and unplanned changes to the network infrastructure.

• Detailed knowledge of design and deployment of multicast.

• Detailed knowledge of GRE and IPSEC deployments and configurations.

• Knowledge and familiarity with Cisco IOS-based routers 3900, 3800, and 2800 families; Cisco IOS based switches within the 6500, 4500, and 3750 families.

• Knowledge and familiarity of IP communications, including packet analysis.

• Knowledge and familiarity with layer 3 technologies, such as EIGRP and HSRP.

• Knowledge and familiarity with layer 2 technologies, such as Rapid Spanning-Tree.

• Central Authentication, Authorization and Accounting via TACACS+.

• Network troubleshooting skills and knowledge of networks.

• Technical documentation skills.

• Sound knowledge of IP networking, SIPRNet, NIPRNet, cross domain solutions, and security systems such as HBSS. The Systems administration function may require knowledge of collation networks, CENTRIXS, JWICS, and BICES, the Virtual Desktop Infrastructure (VDI), and server virtualizations, IT service management, and wireless LAN (WLAN).

Minimum Qualifications

• A n Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).

• Due to the nature of the work and contract requirements, US Citizenship is required .

• Must have a minimum of three (3) years related work experience working with Cisco Routers and Switches .

• Must have a minimum of two (2) years experience in a military environment.

• Must have one (1) of the following required certifications: CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP.

• Able to travel to support mission up to 10% .

Education

• Bachelor's degree in Computer Science , OR an a ssociates plus 7 years of recent specialized experience , OR eleven ( 1 1) total years of recent specialized experience.

Trace Systems

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com . #jointracesystems

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.