May 31
Secret
Mid Level Career (5+ yrs experience)
$90,000 - $100,000
No Traveling
IT - Support
Fort Carson, CO (On-Site/Office)
Required:
• Minimum of 3 years System Administration and/or Data Center support services and support experience.
• IAT Level II certification
• Active/recent U.S. government security clearance.
• Windows Server Operating System training within 6 months of hire
• APMS 101 and 102 training through APMS within 6 months of hire
Desired:
• Windows Server Operating System Training
Job Description:
The Candidate shall support the Fort Carson (FC) Army Enterprise Data Center (AEDC). The Candidate shall aid customers to resolve, hardware, software and general IT issues including working on complex IT systems and applications.
The Candidate shall have experience working in a Data Center environment, familiarity with security and data center management procedures, an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the supervision of the Data Center Manager. The Candidate shall utilize tickets in resolving every assigned task to support the daily running of the data center. Additionally, the Candidate shall:
• Provide technical assistance to customers in the process of preparing, installing,
• performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment.
• Provides troubleshooting on the network through fundamental understanding of the
• functions of, and interactions between network, storage, and server equipment.
• Provide administrative touch labor to customers as stipulated in Service Level
• Agreements (SLA).
• Update data center Standard Operating Procedures (SOP).
• Provide support in documenting changes and updating rack elevation diagrams, floor
• plans, and data center records (to include information on cooling, space, and power).
• Support the change management process, provide Subject Matter Expert (SME) input,
• and execute changes as approved by the change management board.
• Provide routine inspection of the data center to improve and maintain high physical
• security standards.
• Make updates to data center records on the data center SharePoint site as needed.
• Utilize Army Portfolio Management Solution (APMS) in making necessary changes to
• reflect the current state of the RNEC’s IT investments, IT capabilities, and IT systems used for managing mission-critical, mission-essential, and mission support systems.
• Perform routine inventories as directed by data center manager to ensure proper
• accountability of data center assets.
• Install, configure, troubleshoot, and maintain equipment and software, such as servers,
• storage devices, and peripheral equipment, etc.
• Resolve an approximate average of 40 tickets a month.
• Assist in capturing and documenting LNEC data center records on the RNEC data center
• SharePoint site.
• Assist in the routine basic cleaning of the data center.
• Minimum of 3 years System Administration and/or Data Center support services and support experience.
• IAT Level II certification
• Active/recent U.S. government security clearance.
• Windows Server Operating System training within 6 months of hire
• APMS 101 and 102 training through APMS within 6 months of hire
Desired:
• Windows Server Operating System Training
Job Description:
The Candidate shall support the Fort Carson (FC) Army Enterprise Data Center (AEDC). The Candidate shall aid customers to resolve, hardware, software and general IT issues including working on complex IT systems and applications.
The Candidate shall have experience working in a Data Center environment, familiarity with security and data center management procedures, an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the supervision of the Data Center Manager. The Candidate shall utilize tickets in resolving every assigned task to support the daily running of the data center. Additionally, the Candidate shall:
• Provide technical assistance to customers in the process of preparing, installing,
• performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment.
• Provides troubleshooting on the network through fundamental understanding of the
• functions of, and interactions between network, storage, and server equipment.
• Provide administrative touch labor to customers as stipulated in Service Level
• Agreements (SLA).
• Update data center Standard Operating Procedures (SOP).
• Provide support in documenting changes and updating rack elevation diagrams, floor
• plans, and data center records (to include information on cooling, space, and power).
• Support the change management process, provide Subject Matter Expert (SME) input,
• and execute changes as approved by the change management board.
• Provide routine inspection of the data center to improve and maintain high physical
• security standards.
• Make updates to data center records on the data center SharePoint site as needed.
• Utilize Army Portfolio Management Solution (APMS) in making necessary changes to
• reflect the current state of the RNEC’s IT investments, IT capabilities, and IT systems used for managing mission-critical, mission-essential, and mission support systems.
• Perform routine inventories as directed by data center manager to ensure proper
• accountability of data center assets.
• Install, configure, troubleshoot, and maintain equipment and software, such as servers,
• storage devices, and peripheral equipment, etc.
• Resolve an approximate average of 40 tickets a month.
• Assist in capturing and documenting LNEC data center records on the RNEC data center
• SharePoint site.
• Assist in the routine basic cleaning of the data center.
group id: RTX1d2ded
