Senior Operations Analyst

Location: Government location, Tampa, FL

Minimum Security Clearance: Top Secret

As a Senior Operations Analyst, you are responsible for assisting the United States Special Operations Command (USSOCOM) J6 Information Technology Management Office's (ITMO) with Senior level Subject Matter Expertise.

Responsibilities:

• Define governance framework to include execution and measurement of strategic and tactical plans
• Leverage experience in a broad range of information technology disciplines (workstations, networks, system administration, etc.) to research and advise C4 Operations leadership on specific technical challenges

• Research, evaluate, and recommend, acquisitions of new and upgraded SOF Information Environment (SIE) infrastructure components (e.g., hardware, software, circuits), as well as IT services acquired from 3rd party service providers (e.g., maintenance services and custom development services, etc.)

• Assist in coordinating delivery and installation of new products and services, as required

• Monitor the NetOps status pages for major disruptions, incidents, or issues, use technical background and experience to track status and facilitate questions for, or status updates to, designated "6" leadership.
• Provide interim progress reviews to the Government on an as-needed basis.
• Assist in proposing, implementing, and enforcing Government policies, standards, and methodologies.
• Provide IT Governance, programmatic and technical assistance.
• Assist the Government in developing strategic and tactical plans to identify, manage, and direct resources to support USSOCOM mission
• Develop client relationships based on value and personal interactions by exceeding client expectations
• Ensure reporting and communications is frequent and bi-directional. Track labor hours as directed
• Exhibits qualities of cooperation, adaptability and flexibility as changes occur in the department and maintains a positive attitude
• Core hours are in accordance with the core Command hours from Monday through Friday.

Qualifications:

• 8+ years of related work experience
• Bachelor's degree or equivalent experience in computer/technology related discipline
• Experience supporting high level DoD customers and excellent communication skills
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

Company Information:

eScience & Technology Solutions, Inc. (eSTS) is an engineering and program management services company looking for employees who are success-oriented, professional and customer focused. eSTS offers a comprehensive benefits program with options that enable each employee to structure a benefits package tailored to meet their family's needs. eSTS provides equal employment opportunities to all employees and qualified applicants for employment will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.