Today
Secret
Unspecified
Unspecified
IT - Security
Fairfax, VA (On-Site/Office)
Job Description
ECS is seeking a ServiceNow Engineer to work in our Fairfax, VA office .
Job Description:
ECS is seeking an experienced, outcome-driven ServiceNow Engineer to work in our Fairfax, VA office in a hybrid remote/on-site capacity in support of various U.S. Government Mission Partner Enclaves, each with a unique set of data and applications. The ServiceNow Engineer is responsible for guiding governance discussions, gathering requirements, conducting analysis, and proposing technical solutions to provide support, user ticketing, and auditing to an existing Azure, tenant-based build. The ideal candidate has extensive experience designing, deploying, and supporting ServiceNow solutions, including developing workflows, implementing enterprise policies for internal and external content sharing, and collaboration across all O365 core services (i.e. Teams, Exchange, OneDrive, SharePoint). The ideal candidate also has experience working in, and supporting, Azure Cloud infrastructure and Virtual Desktop Environments.
Job Responsibilities:
#ECS1
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
ECS is seeking a ServiceNow Engineer to work in our Fairfax, VA office .
Job Description:
ECS is seeking an experienced, outcome-driven ServiceNow Engineer to work in our Fairfax, VA office in a hybrid remote/on-site capacity in support of various U.S. Government Mission Partner Enclaves, each with a unique set of data and applications. The ServiceNow Engineer is responsible for guiding governance discussions, gathering requirements, conducting analysis, and proposing technical solutions to provide support, user ticketing, and auditing to an existing Azure, tenant-based build. The ideal candidate has extensive experience designing, deploying, and supporting ServiceNow solutions, including developing workflows, implementing enterprise policies for internal and external content sharing, and collaboration across all O365 core services (i.e. Teams, Exchange, OneDrive, SharePoint). The ideal candidate also has experience working in, and supporting, Azure Cloud infrastructure and Virtual Desktop Environments.
Job Responsibilities:
- Integrate with, and support, a team of subject matter experts in a highly agile environment to implement best in class multi-Cloud solutions for large DoD program(s).
- Develop tools and scripts to automate deployment, troubleshooting, monitoring, and diagnostics activities.
- Coordinate and facilitate platform configuration, resources, updates, and upgrades.
- Provide daily support, instance stack, system upgrades, and system performance.
- Create new dashboards, automate processes, and make changes to existing applications.
- Provide user support and conduct user software and hardware training to formulate technology solutions and ensure the effective safeguarding and sharing of enterprise data.
- Function as a technical escalation point within the team.
- US citizen.
- Active DoD Secret security clearance, with the ability to obtain a Top Secret security clearance.
- Bachelor's degree in Computer Science, Information Systems Management, or similar Science, Technology, Engineering, or Mathematics (STEM) discipline.
- DoD 8140 IAT Level II, or higher, certification (Security+, CISSP preferred); active or obtained within 45 calendar days of hire.
- 5+ years of progressive, hands-on experience supporting ServiceNow and/or similar SaaS tools.
- Extensive experience with JavaScript and type script.
- Experience providing 24x7 support to mission critical systems.
- Ability to work in a hybrid onsite/remote environment, with up to 3 business days per week onsite (at the manager's discretion) at ECS Corporate offices located in Merrifield, VA.
- Ability to travel (up to 25%) to CONUS / OCONUS locations; candidate may be expected to travel OCONUS multiple times over the lifespan of the effort.
- Strong problem-solving and decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate solution.
- Highly developed interpersonal and oral/written communication skills, with the ability to effectively and professionally interact with a diverse set of stakeholders (from peers to end-users to executive management).
- Azure AZ-103|104 certification.
- Proficiency supporting Windows and Linux Server/Desktop endpoints.
- Proficiency with Cloud networking and troubleshooting Cloud networking environments.
- Experience in one or more automation languages (ARM/Bicep Templates, BASH, Python).
- Familiarity with Identity and Authentication processes (SSO/Federation, AD/Azure AD, etc.).
#ECS1
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
group id: 10112231A
