Network Administrator - Associate - Mids

Network Administrator

Transform technology into opportunity as a Network Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Network Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Administrator joining our team to manage the Global Enterprise Fabric (GEF) network.

HOW A NETWORK ADMINISTRATOR WILL MAKE AN IMPACT

• Currently under the Global Enterprise Fabric (GEF) contract. The GEF Network Team currently provides 24/7 administration to over 340 network devices, in five regions throughout the world. Management of these devices are accomplished in four independent networks to include Classified and Unclassified.
• Responsible for Operating and Managing (O&M) switches. Duties include, shutting down, starting up and configuring switches. Also, in charge for maintaining Security Technical Implementation Guides (STIG) to DoD standards and troubleshooting.
• Additional administration services provided to the following systems, Cisco Identity Service Engine (ISE), Cisco F5, Cisco Nexus Dashboard Fabric Controller (NDFC) and Spectrum. O&M of these systems are the same as duties listed above.
• Execute Assigned Service Interruptions (ASIs) for maintenance and/or upgrades. Responsible for configurations, troubleshooting and documentation during and after ASI. Submit and brief After Action Reports (AAR) and properly report status to management and stake holders.
• Responsible for creating, editing and resolving Incident tickets using Service NOW for both Classified and Unclassified taskings.
• Review and verify documentations (RFC, DCAB, VM Requirements, Handoffs) submitted by Change Management and/or customers for modifications to devices.
• Properly escalate and assist with additional technical support (higher level TIER assistance). Collaborate with Regional Network Enterprise Centers (RNEC), Global Cyber Centers (GCC), Operations & Engineering Department (OED) and vendors to troubleshoot complex networking issues.
• Create and brief After Action Reports (AAR) to management in the event of failed maintenance checks or upgrades.
• Verify documentations related to GEF Network; to include Standard Operating Procedures (SOP), Technical Training Procedures (TTP) and Build Guides.
• Submit changes or updates on documentation to OED for revisions.
• Assist OED with lessons learned when implementing new documentation.
• Create and submit Weekly Action Reports (WAR) to management on tasks worked on or completed.
• Train and mentor new personnel on shift responsibilities.

WHAT YOU'LL NEED TO SUCCEED:
• Education: IAT-II certification.
• Required Experience: Degree, certification or technical training and 1+ years of related experience
• Required Technical Skills: Troubleshooting, customer service, problem resolution, teamwork.
• Security Clearance Level: Secret
• Required Skills and Abilities: communication, problem solving, flexibility.
• Location: On Customer Site

GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements