Program Manager

Job Title: Program Manager
Location: Washington, DC
Contract Type: Full- Time
Clearance Required to apply: Public Trust
"Must hold an active Public Trust clearance to apply"

Position Overview:
Bailey Information Technology, LLC is seeking a highly organized and professional ProgramManager to serve as the single point of contact responsible for overseeing the day-to-day activities of the Contract in support of the Universal Service Administrative Company (USAC). The Program Manager will play a critical role in managing communications, coordinating contractor performance, and ensuring contractual compliance in a multi-vendor environment supporting various Information Technology and administrative disciplines.
Key Responsibilities:

• Serve as the single point of contact (POC) for all contract-related activities.
• Manage daily operations, deliverables, and performance tracking of all contractor personnel assigned under the contract.
• Act as the liaison between the Contractor and USAC's Contract Administration Specialist.
• Maintain strict communication protocol:
  • Communicate directly with USAC managers only via email and only regarding contractor performance.
  • All other communications (e.g., open positions, upcoming or backfill positions, bill rates, contract extensions) must be directed exclusively to the USAC Contract Administration Specialist.
• Coordinate onboarding, offboarding, and replacements for contractor personnel as needed.
• Ensure contractor support meets the on-demand human capital supplementation requirements of USAC, spanning a variety of IT and administrative roles.
• Track contract compliance, deliverable timelines, and resolve any contractor-related issues promptly.
• Provide regular reports and updates to the USAC Contract Administration Specialist regarding contract status and personnel performance.

Qualifications:

• Proven experience in contract or vendor management, preferably within a federal or government contracting environment.
• Strong organizational, coordination, and communication skills.
• Knowledge of Information Technology staffing and administrative support functions is preferred.
• Ability to manage multiple priorities across various technical and functional disciplines.
• High attention to detail and commitment to maintaining confidentiality and professionalism in all communications.

Preferred Skills:

• Experience supporting USAC or other Federal agencies.
• Familiarity with federal contracting regulations and protocols.
• Proficiency in Microsoft Office Suite and project management tools.

Work Environment:

• Weekly, Monthly and Quarterly on-site visits required and as needed.
• Regular email correspondence and virtual meetings are expected.