Today
Top Secret/SCI
Unspecified
Unspecified
IT - Hardware
Bogota (On-Site/Office)
Systems Administrator
Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to provide the necessary C2 systems for our Combatant Command Warfighters.
HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT
• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
• Support equipment installs, move, add, change requests.
• Configure, troubleshoot, and maintain end-user devices and peripherals.
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
• Perform Enhance Trusted Agent (ETA) duties
• Position may require lifting of objects (i.e., IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
• Manages the functionality and efficiency of a group of computers running on one or more operating systems
WHAT YOU'LL NEED TO SUCCEED:
• Required Experience: 3+ years of related experience
• Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
• Required: IAT Level II certificate is required (Ie Security + and Computing Environment Certificate such as MD -102
• Security Clearance Level: TS/SCI
• Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
• Travel may be required to support the mission
• Ability to handle multiple competing priorities in a fast-paced environment.
• Act as a resource to train end-users on proper system use, maintenance, and troubleshooting procedures.
• Offer remote support to government clients as needed, guiding them through troubleshooting steps when on-site visits are not feasible.
• Maintain a productive working relationship with direct and indirect customers while protecting the business interests.
• Assist with customer needs and strive to resolve any issues in a prompt manner.
• If required must work shift work, to include on-call holidays and weekends.
• Proficiency in troubleshooting hardware, software, and networking issues.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Excellent communication skills and the ability to explain technical concepts to non-technical users.
• Strong customer service orientation with a problem-solving mindset.
• Location: US Embassy, Bogota, Colombia.
• Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Location: On Customer Site
US Citizenship Required
GDIT IS YOUR PLACE:
• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays
Work Requirements
Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to provide the necessary C2 systems for our Combatant Command Warfighters.
HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT
• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
• Support equipment installs, move, add, change requests.
• Configure, troubleshoot, and maintain end-user devices and peripherals.
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
• Perform Enhance Trusted Agent (ETA) duties
• Position may require lifting of objects (i.e., IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
• Manages the functionality and efficiency of a group of computers running on one or more operating systems
WHAT YOU'LL NEED TO SUCCEED:
• Required Experience: 3+ years of related experience
• Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
• Required: IAT Level II certificate is required (Ie Security + and Computing Environment Certificate such as MD -102
• Security Clearance Level: TS/SCI
• Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
• Travel may be required to support the mission
• Ability to handle multiple competing priorities in a fast-paced environment.
• Act as a resource to train end-users on proper system use, maintenance, and troubleshooting procedures.
• Offer remote support to government clients as needed, guiding them through troubleshooting steps when on-site visits are not feasible.
• Maintain a productive working relationship with direct and indirect customers while protecting the business interests.
• Assist with customer needs and strive to resolve any issues in a prompt manner.
• If required must work shift work, to include on-call holidays and weekends.
• Proficiency in troubleshooting hardware, software, and networking issues.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Excellent communication skills and the ability to explain technical concepts to non-technical users.
• Strong customer service orientation with a problem-solving mindset.
• Location: US Embassy, Bogota, Colombia.
• Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Location: On Customer Site
US Citizenship Required
GDIT IS YOUR PLACE:
• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays
Work Requirements
group id: 90979310
Explore the Art of the Possible | GDIT
