Technical Communication Program Manager

Job Summary:

The will oversee the creation, standardization, and management of technical documentation and communication protocols across cleared data center environments. This role ensures all deliverables-including SOPs, policies, compliance materials, and customer communications-meet government standards and security regulations. The ideal candidate excels at translating complex technical content into clear, actionable formats for both internal and external stakeholders.

Responsibilities :

• Lead the development and lifecycle management of technical documentation supporting secure data center operations.
• Collaborate with engineering, operations, compliance, and security teams to gather technical information and translate it into professional documents.
• Ensure all content complies with federal regulations (e.g., NISPOM, ICD 705, DFARS, CMMC) and internal security protocols.
• Manage internal communication channels and support preparation of presentations, manuals, handbooks, and compliance submissions.
• Develop templates and standards to ensure consistency across all technical and policy documentation.
• Review, edit, and approve communications for clarity, accuracy, and classification control.
• Train staff on proper documentation practices and controlled communications within classified environments.
• Serve as the liaison with government customers for documentation-related deliverables and audits.

Job Requirements

Qualifications:

• Active Top Secret security clearance.
• 5+ years of experience in technical writing, documentation management, or communications in a cleared or technical environment.
• Strong understanding of federal and DoD documentation standards, including security markings and data classification rules.
• Experience with SOP development, technical manuals, security documentation, and controlled unclassified information (CUI).
• Excellent written and verbal communication skills with attention to detail.

Preferred Qualifications:

• Bachelor's degree in Technical Communication, English, Information Technology, or a related field.
• Experience working within classified data center or defense/IC environments.
• Familiarity with SharePoint, Confluence, Adobe Acrobat Pro, and document control systems.
• Ability to manage multiple projects in a high-security, fast-paced environment.

Travel

EEOC

Equal Opportunity Employer & Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet - https://www.dol.gov/agencies/ofccp/posters