Information Management Support Administrator

Systems Administrator

Transform technology into opportunity as an Information Management Support Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As an Information Management Support Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to manage and maintain program desktop IT systems.

How an Information Management Support Administrator will make an impact:

• Provide Tier I, Tier II, and Tier III technical support for GFE, including laptops, printers, monitors, and zero clients.
• Manage hardware and software inventories, including tracking, shipping, receiving, and coordinating with overseas sites.
• Process software installation requests and associated licenses, coordinating with the Network Enterprise Center (NEC) and GEF as needed.
• Perform software and hardware upgrades on GFE, ensuring compatibility and security.
• Maintain accurate inventory documentation for all GEF-related hardware.
• Track GEF-related IT requirements from receipt to issuance, coordinating with NETCOM G-4 and G-3 stakeholders.
• Support NETCOM G-3 with physical inventories, asset issuance, transfers, and turn-ins.
• Assist with the imaging and re-imaging of GFE assets worldwide.

WHAT YOU'LL NEED TO SUCCEED:
• Education: IAT-II certification.
• Required Experience: 1+ years of related experience
• Required Technical Skills: Desktop computer maintenance
• Security Clearance Level: Secret
• Location: On Customer Site

• Demonstrate working knowledge of:

• Remote Desktop Protocol (RDP)
• Privileged Access Workstations (PAWs)
• Security Content Automation Protocol (SCAP) scans
• Security Technical Implementation Guides (STIGS)
• Assured Compliance Assessment Solution (ACAS)
• McAfee ePolicy Orchestrator (ePO)
• Information Technology Service Management (ITSM)
• ServiceNow Incident Management
• Plan of Action Milestones (POAMs)
• IP Subnet Management
• Active Directory OU Computer Management
• Active Directory Connection Rules and IPSec Configuration
• IMO Share Drive Management
• Basic Network Troubleshooting (Ping, NSLookup, GPEdit)

GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#GDITArizona

#GDITArmy

#GDITpriority

Work Requirements