N6/IT Manager

Description

Position Title: N6/IT Manager

Clearance Type: Secret
Overview:

We are seeking a N6/IT Manager to oversee network administration, security, system support, and data management within the command. This role ensures IT systems operate smoothly, supporting personnel with technical expertise and infrastructure maintenance while optimizing information flow and decision-making processes.

Responsibilities (including but not limited to):

• Maintains updated Outlook distribution lists on networks.
• Maintains updated security group lists on networks.
• Provides assistance in submitting Consolidated Service Desk (CSD) requests for command.
• Reviews and process network account requests for command personnel.
• Manages and provides assistance and recommendations to command's SharePoint portals.
• Assists in establishing command N6/IT helpdesk.
• Assists and performs as N6/IT SME for command projects and IT related inquiries.
• Assists in the creation and management of Power Apps and Power BI.
• Assists and troubleshoots command VTC equipment.
• Assists in routine quantitative and qualitative methods to collect data, identify problems, and improve command support effectiveness and initiatives.
• Assists in performing routine quantitative and qualitative methods to leverage data as a strategic asset to support performance and decision making, improve transparency, spur innovation and learning, and promote accountability.
• Conducts basic research and data analysis. assignments consisting of data analytical problems of a procedural or factual nature.
• Develop routine narrative reports and/or fact sheets on technical, process, policy or organizational problems based on command system data.

• Preferred prior experience in NSW/SOCOM network structure and function.
• Minimum 3 years' experience in Microsoft Office programs.
• Preferred working Knowledge of SharePoint 2013 or 2016.
• Experience in analytical program/tools, such as, Microsoft Excel, Database platforms
• Experience applying analytical, evaluative methods and techniques to issues and studies concerning efficiency and effectiveness of a command and its support activities.
• Experience relating data analysis methodology and using presentation software (e.g., Microsoft Office Suite) to effectively communicate results in routine or unusual reports.
• Experience transforming raw data into finished products via importing a variety of information systems and data files, including large and complex files.