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AWS Cloud Service Delivery Manager

CGI

Today
Secret
Unspecified
Unspecified
IT - Hardware
Sacramento, CA (On-Site/Office)

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U.S. - Technology as a force for good

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Position Description:

We are currently seeking an AWS Cloud Service Delivery Manager to join our team in being part of a large Infrastructure Services Solution project!

If you are an experienced AWS Cloud Service Delivery Manager who operates independently, understands AWS cloud and related infrastructure technologies, and have a keen interest in leading the implementation and support of critical cloud infrastructure for large projects then please consider applying as this may be the role for you!

You will be required to be in the office at the client site in Sacramento, CA 2-3 days per week.

How were transforming Government

We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.

Your future duties and responsibilities:

How you'll make an impact

The duties and responsibilities include, but are not limited to, the following:

Plan and implement cloud computing strategies and solutions, including Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS)

Build and manage the configuration of Production and non-production environments in the cloud ecosystem

Monitor, scale, and optimize cloud resources, including computing power, database storage, and content delivery Services, to meet growing business needs

Prepare estimates and budgets for cloud Services

Prepare and maintain account and service classification level forecasts and budgets for cloud expenditures

Prepare estimates for change requests and releases, incorporating them into forecasts and budgets

Implement and maintain cost performance metrics, reports, and associated resource tagging

Monitor cloud Services, security and networks to maintain high availability and responsiveness

Provide overall leadership and engineering expertise related to development, implementation, and management of the cloud infrastructure to support 24/7 operations

Support the root cause analysis of performance issues, connectivity issues, unplanned downtime, and security breaches

Serve as internal and external escalation point for day-to-day cloud operations issues

Share off-hours on-call Incident Manager responsibilities and coordinate Major Incident Management activities both on and off-hours

As needed, supports Project Management (e.g. schedule updates and reviews) and Risks and Issue Management activities for Operations

Required qualifications to be successful in this role:

What you'll bring

5+ years of Cloud Engineering including Solutions Architecture

Mandatory Qualifications Candidates must have the following:

A minimum of three (3) years of experience managing and maintaining cloud-computing on a large complex information technology (IT) system

A minimum of three (3) years of experience as an AWS Solutions Architect

A minimum of two (2) years of experience in application integration within an AWS cloud hosted application

Experience in migrating at least one (1) Web application(s) (e.g., Oracle) from an on-premises environment to the AWS cloud

Ability to hold and maintain a cloud specific certification that includes secure cloud architecture concepts, such as Certified Cloud Security Professional (CCSP), AWS solutions architect, or AWS security specialization

Must be in Sacramento, CA area and able to work onsite.

Large and Complex IT System criteria:

1) A solution that integrates at least two applications, one of which is a Commercial Off the Shelf application (COTS).
2) A solution that interfaces with at least five external systems, at least one (1) of which is real-time.
3) A solution that is accessed by at least one thousand (1,000) users at multiple locations.
4) A solution that has a total cost of ownership (TCO) of at least ten million ($10,000,000) dollars
5) A solution that includes multi-tiered processing, including a customer or User facing front-end optimized for multiple User interface platforms.

DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS:

Excellent written and verbal communication skills and an ability to listening actively and communicate complex technical information to less technical staff

Ability to understand & analyze an issue or problem to develop & implement a corrective action plan

Experience working in an outsourced/managed services environment with some client-facing responsibilities (e.g. technical discussions with the client)

Experience managing teams responsible for system administration, middleware, and database operations

Experience support fast-paced development environments utilizing Agile, SDLC and/or other systems development methodologies

Familiarity working with Public Sector clients (Social Services)

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $125,500.00 - $219,600.00.

CGIs benefits are offered to eligible professionals on their first day of employment to include:
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs

#LI-RS2

Skills:
  • Customer QoS/SLA Management
  • Delivery Management
  • IT Service Management


What you can expect from us:

Together, as owners, lets turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.
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About Us
CGI is one of the largest IT and business consulting firms in the world We are a global IT and business consulting company built on a community that shapes the direction of our company and our own careers, while achieving meaningful results for our clients and making a positive impact on the communities we call home. At CGI, we lead with respect—for each other and our clients. We're problem-solvers and relationship-builders, and we partner with our clients to use technology as a force for good.
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Job Category
IT - Hardware
Clearance Level
Secret
Employer
CGI