Unified Communications Engineer (TRAVEL REQUIRED)

Transform technology into opportunity as a Unified Communications Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Unified Communications Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team.

Positions are available at the following three levels:

HOW THE SENIOR UNIFIED COMMUNICATIONS ENGINEER WILL MAKE AN IMPACT:

• Managing and troubleshooting Avaya and MSTP (Managed Secure Telephony Platform) systems.
• Overseeing all engineering activities related to MSTP configuration and ensuring proper endpoint connectivity.
• Resolving technical issues within systems, troubleshooting performance problems, and ensuring operations efficiently.
• Ensures that Avaya and MSTP solutions are configured and optimized to meet business needs.
• Experience in one or more of the following: Avaya, Managed Secure Telephony Platform (MSTP), Cisco, Microsoft TAC, Power Bi, SAFe
• Bachelors and minimum of 5 years' of related experience
• Substitutions Allowed: Certificate of Training-2 years of undergraduate work and 5 years of related experience; No Degree- 10 years of related experience; MA/MS- 4 years of related experience

HOW THE UNIFIED COMMUNICATIONS ENGINEER MID WILL MAKE AN IMPACT:

• Manage and support the Microsoft Domain environment for Legacy and EVoIP, ensuring its functionality, security, and overall performance.
• Oversee and maintain Call Recording systems, ensuring they are properly configured and operational.
• Experience in one or more of the following: Microsoft Domain, Windows Adm (DNS, IIS, DHCP, GPM etc.), VCenter and VMware, Calabrio, Operation Manager (OpMgr)
• Bachelors and a minimum of 2 years' experience in related industry.
• Substitutions Allowed: Certificate of Training-2 years of undergraduate work and 2 years of related experience; No Degree- 5 years of related experience; MA/MS Degree-0 years

HOW THE UNIFIED COMMUNICATIONS ENGINEER JR WILL MAKE AN IMPACT:

• Manage and support the Microsoft Domain environment for Legacy and EVoIP, ensuring its functionality, security, and overall performance.
• Oversee and maintain Call Recording systems, ensuring they are properly configured and operational.
• Create and manage O&M accounts, troubleshooting and resolving related issues, and performing routine maintenance tasks to ensure optimal system performance.
• Experience in one or more of the following: Microsoft Domain, Windows Adm (DNS, IIS, DHCP, GPM etc.), VCenter and VMware, Calabrio, Operation Manager (OpMgr)
• Bachelors and a minimum of 1 year of experience.
• Substitutions Allowed: Certificate of Training-2 years of undergraduate work; No Degree- 4 years of related experienc

CLEARANCE: Top Secret (TS) level with the ability to obtain access to Sensitive Compartmented Information (TS/SCI) + CI Poly

LOCATION: 75% TRAVEL and 25% Onsite in Washington, DC

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements