Today
Top Secret
Unspecified
Unspecified
Charleston, SC (On-Site/Office)
Description
Acucyber is seeking a Unified Communication SME. The primary responsibility for the UC SME position is to plan, design, deploy, and continue to support a mission critical project for the Cisco UC Manager and Session Border Controller (SBC) platform. Technologies utilized by the Enterprise UC Network Engineer SME include Multiple Switch vendors, Juniper, Ruckus, Aruba, Cisco switches, Palo Alto Firewall, Panorama, and Wireless. The position also requires demonstrated competence in LAN/WAN technologies. Lastly, the UC Network Engineer SME is responsible for the coordination of cross-functional teams in relation to the deployment and support of the physical/virtual network infrastructure, which includes technologies such as VMWare, Linux, Windows Server, physical Servers, and enterprise storage arrays.
Typical Duties Include:
• Network Project Documentation UC Engineer - Design, plan, deploy, upgrade, and provide operational support for an Enterprise deployment of the Cisco UC Manager and Session Border Controllers. In addition to the technical aspects, it includes working closely with cross-functional teams, organizing, document, and managing a long-term organizational UC initiative.
• UC Network Infrastructure Support - Provide the required network support for the deployment of infrastructure UC architecture, processes and reports. Investigate functionality issues related to UC, security and system configurations. Work with sustainment teams in the review, analysis and resolution to UC related performance issues.
• UC Network Administration - Perform the required work associated with UC network administration, such as the installation and configuration of network infrastructure, the deployment of backup and recovery processes for network, and the implementation of maintenance processes that ensure the continued stability and performance of network systems. Monitoring and Optimization - Manage and participate in the monitoring, optimization and diagnosis of currently deployed network systems. Provide the appropriate documentation to management, detailing the root cause analysis of outages, performance concerns, and propose resolution and optimization options.
• Security - Work closely with the Manager and the Enterprise Security Architecture Team to plan, design, implement, support, and monitor that the security initiatives are being met for the organization.
• Technical System Support - Collaborate with the Enterprise Network Engineer Service Leads and the Enterprise Network Architect to implement, configure, and support the Enterprise UC Network Infrastructure. Assist in the initial capacity analysis, deployment design, and overall system architecture needed to support the UC Network platform and expected support activity. Provide the necessary support in the investigation and resolution of system level issues.
Required Skills
Certification Requirements:
IAT Level II
Systems, Certifications, and Years' Experience
IAT Level II
• Security Certification (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, or SCCP)
• Cisco OS Certification
Systems, Certifications, and Years' Experience
• Bachelor of Science Degree in a technical field.
• 10 Years of Telecom Technology Experience (Voice/Video).
• Must have extensive hands-on Avaya troubleshooting experience.
• CCNP Voice or Avaya Aura certification preferred.
• In-depth knowledge of Cisco Voice infrastructure, Cisco Call manager, Voice Gateways, Unity and UCCx.
• DoD Unified Communications, Session Border Controller 3 to 5 years' experience.
• Experience designing, deploying and sustaining Avaya Aura Phone systems preferably within a DOD environment.
• Experience designing and transitioning multiple site migrations.
• Troubleshoot high severity issues as a Tier IV operational UC subject matter expert.
About acuCyber
acuCyber is a small business headquartered in Charleston, SC specializing in assisting clients with their most challenging needs around cyber security, compliance, risk management, IT, security engineering and program management.
acuCyber brings experience across multiple sectors supporting a multitude of customers. We bring value-added, effective, precise support to ensure your cybersecurity and IT needs are met. Your mission becomes our mission. Securely.
Acucyber is seeking a Unified Communication SME. The primary responsibility for the UC SME position is to plan, design, deploy, and continue to support a mission critical project for the Cisco UC Manager and Session Border Controller (SBC) platform. Technologies utilized by the Enterprise UC Network Engineer SME include Multiple Switch vendors, Juniper, Ruckus, Aruba, Cisco switches, Palo Alto Firewall, Panorama, and Wireless. The position also requires demonstrated competence in LAN/WAN technologies. Lastly, the UC Network Engineer SME is responsible for the coordination of cross-functional teams in relation to the deployment and support of the physical/virtual network infrastructure, which includes technologies such as VMWare, Linux, Windows Server, physical Servers, and enterprise storage arrays.
Typical Duties Include:
• Network Project Documentation UC Engineer - Design, plan, deploy, upgrade, and provide operational support for an Enterprise deployment of the Cisco UC Manager and Session Border Controllers. In addition to the technical aspects, it includes working closely with cross-functional teams, organizing, document, and managing a long-term organizational UC initiative.
• UC Network Infrastructure Support - Provide the required network support for the deployment of infrastructure UC architecture, processes and reports. Investigate functionality issues related to UC, security and system configurations. Work with sustainment teams in the review, analysis and resolution to UC related performance issues.
• UC Network Administration - Perform the required work associated with UC network administration, such as the installation and configuration of network infrastructure, the deployment of backup and recovery processes for network, and the implementation of maintenance processes that ensure the continued stability and performance of network systems. Monitoring and Optimization - Manage and participate in the monitoring, optimization and diagnosis of currently deployed network systems. Provide the appropriate documentation to management, detailing the root cause analysis of outages, performance concerns, and propose resolution and optimization options.
• Security - Work closely with the Manager and the Enterprise Security Architecture Team to plan, design, implement, support, and monitor that the security initiatives are being met for the organization.
• Technical System Support - Collaborate with the Enterprise Network Engineer Service Leads and the Enterprise Network Architect to implement, configure, and support the Enterprise UC Network Infrastructure. Assist in the initial capacity analysis, deployment design, and overall system architecture needed to support the UC Network platform and expected support activity. Provide the necessary support in the investigation and resolution of system level issues.
Required Skills
Certification Requirements:
IAT Level II
- Security Certification (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, or SCCP)
- Cisco OS Certification
Systems, Certifications, and Years' Experience
- Bachelor of Science Degree in a technical field.
- 10 Years of Telecom Technology Experience (Voice/Video).
- Must have extensive hands-on Avaya troubleshooting experience.
- CCNP Voice or Avaya Aura certification preferred.
- In-depth knowledge of Cisco Voice infrastructure, Cisco Call manager, Voice Gateways, Unity and UCCx.
- DoD Unified Communications, Session Border Controller 3 to 5 years' experience.
- Experience designing, deploying and sustaining Avaya Aura Phone systems preferably within a DOD environment.
- Experience designing and transitioning multiple site migrations.
- Troubleshoot high severity issues as a Tier IV operational UC subject matter expert.
IAT Level II
• Security Certification (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, or SCCP)
• Cisco OS Certification
Systems, Certifications, and Years' Experience
• Bachelor of Science Degree in a technical field.
• 10 Years of Telecom Technology Experience (Voice/Video).
• Must have extensive hands-on Avaya troubleshooting experience.
• CCNP Voice or Avaya Aura certification preferred.
• In-depth knowledge of Cisco Voice infrastructure, Cisco Call manager, Voice Gateways, Unity and UCCx.
• DoD Unified Communications, Session Border Controller 3 to 5 years' experience.
• Experience designing, deploying and sustaining Avaya Aura Phone systems preferably within a DOD environment.
• Experience designing and transitioning multiple site migrations.
• Troubleshoot high severity issues as a Tier IV operational UC subject matter expert.
About acuCyber
acuCyber is a small business headquartered in Charleston, SC specializing in assisting clients with their most challenging needs around cyber security, compliance, risk management, IT, security engineering and program management.
acuCyber brings experience across multiple sectors supporting a multitude of customers. We bring value-added, effective, precise support to ensure your cybersecurity and IT needs are met. Your mission becomes our mission. Securely.
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