IT Support Lead

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers' most pressing national security requirements.
ABOUT THE JOB

Anduril is seeking an IT Support Lead to oversee day-to-day operations of our classified IT systems, provide leadership to a team of support personnel (Tier 1-3), and ensure delivery of secure, high-performance infrastructure in support of sensitive national security programs. This position requires hands-on technical skills, exceptional communication, and strong leadership in a fast-paced classified environment.
WHAT YOU'LL DO

• Lead and manage the end-to-end IT support function (Tier 1-3) within classified program environments.
• Oversee incident response, service requests, and system operations across multiple classified networks.
• Provide hands-on support and escalation for complex troubleshooting across systems, hardware, and software.
• Ensure the health, performance, and security of air-gapped infrastructure by enforcing STIGs and cyber compliance.
• Coordinate with program managers, security personnel (ISSM/ISSO), and engineering teams to support evolving mission needs.
• Maintain service documentation, build guides, user manuals, and SOPs to standardize operations and knowledge sharing.
• Manage and mentor junior IT staff, fostering a culture of accountability, collaboration, and technical excellence.
• Support system lifecycle management including patching, backups, performance tuning, and DR preparedness.
• Monitor KPIs and drive continuous improvement across support processes.

REQUIRED QUALIFICATIONS

• 5+ years of experience supporting classified or secure IT environments, with increasing responsibility.
• Familiarity with secure communication systems (VoIP, GitLab, SQL/Postgres, Sentris, WSUS).
• Strong understanding of DoD cybersecurity policies, including experience with DISA STIGs and RMF.
• Hands-on experience managing air-gapped systems, including hardware setup, system imaging, and configuration.
• Proven ability to manage incident escalations and lead cross-functional troubleshooting.
• Technical proficiency in at least two of the following: Windows Server (2019/2022), RHEL, VMware, Hyper-V, cloud services (AWS/Azure).
• Strong leadership skills, including experience leading IT teams or support staff.
• Ability to develop and maintain secure documentation, SOPs, and process guides.
• Currently possesses and is able to maintain an active U.S. Top Secret SCI security clearance with Counterintelligence Polygraph.

PREFERRED QUALIFICATIONS

• Red Hat Certified System Administrator (RHCSA) or Engineer (RHCE).
• Experience with classified cloud infrastructure or hybrid cloud environments.
• Familiarity with secure communication systems (VoIP, GitLab, SQL/Postgres, Sentris, WSUS).
• Experience with Active Directory, group policy, DNS/DHCP, and configuration management tools.
• Scripting or automation skills (Bash, PowerShell, Python) for recurring task optimization.
• Familiarity with physical datacenter environments, including low-voltage cabling, racking, and power systems.
• Ability to thrive in high-stakes, high-tempo classified environments with shifting priorities.

US Salary Range

$150,000 - $225,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

• Platinum Healthcare Benefits:For U.S. roles, we offer comprehensive medical, dental, and vision plans at little to no cost to you.
  • For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents.
  • For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril.
• Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents.
• Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans.
• 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition.
• Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting.
• Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well.
• A professional development stipend is available to all Andurilians.
• Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens.
• Company-funded commuter benefits available based on your region.
• Relocation assistance (depending on role eligibility).
• 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only)

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we'd love to hear from you!

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/ .