Knowledge Manager

Company Overview:
Subsidium, Inc. is a global provider of engineering, systems integration, technical, and programmatic services to both Government and Commercial entities. Subsidium provides mission critical services to Department of Defense (DoD) customers in CONUS, OCONUS, and forward deployed environments. Our customers demand the innovative, flexible, and mission focused approach that we deliver. Subsidium is dedicated to helping our customers overcome challenges through innovative solutions; particularly the continuing and evolving challenges presented in the transformation of the U.S. military and in the global war on terror. Subsidium and its employees are committed to mission accomplishment and organizational excellence.
Location: Naval Station Norfolk, VA
Salary Range: $70,000 - $75,000
Job Summary:
The Knowledge Manager is responsible for overseeing and optimizing the JECC's Collaborative Information Environment (CIE) to ensure effective organization, storage, and dissemination of information. This role supports the development and implementation of knowledge management strategies, tools, and processes to enhance decision-making, collaboration, and operational efficiency across JECC activities. The Knowledge Manager works closely with stakeholders to institutionalize best practices and ensure compliance with DoD and JECC policies.
Responsibilities/Duties:

1. Knowledge Management Governance:
   • Develop and submit the JECC Knowledge Management Governance Plan within 30 days of contract start.
   • Establish JECC Battle Rhythm Business Rules and provide inputs to the JECC Staff Officer's Guide.
2. Collaborative Environment Management:
   • Configure, manage, and migrate SharePoint platforms across appropriate domains.
   • Assist content managers in implementing web-based document management best practices.
3. Change Management:
   • Support the development and implementation of new and existing knowledge management products, features, and services.
   • Collaborate with stakeholders to ensure staff processes, decision support tools, and battle rhythm events meet performance and availability requirements.
4. Content Management:
   • Conduct surveys and reviews of site content, develop taxonomies, and implement archival procedures.
   • Provide librarian and document control support to manage records and information in compliance with federal guidelines.
5. Training and Support:
   • Provide collaborative environment training and updated "How-To" guides for end-users.
   • Deliver large audience training sessions for major changes to the collaborative environment.
6. Records Management:
   • Act as the Command Records Manager for JECC HQ and JPSE, ensuring proper training and oversight of records management programs.
   • Conduct staff assistance visits and ensure compliance with records accountability requirements.

Qualifications:

• Proficiency Level: Intermediate (B) in relevant work roles.
• Skills: Expertise in knowledge management, SharePoint administration, and content organization.
• SECRET clearance required; TOP SECRET/SCI eligibility preferred.

Education/Certifications:
Benefits and Perks:

• Medical / Vision and Dental Plans
• Holiday and Personal Time Off Pay
• 401K
• Life Insurance
• Education and Training Assistance Program (discussed during the onboarding process)
• Incentive Plans and Referral Bonuses
• Employee Assistance Programs

Subsidium, Inc is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.