Service Desk Analyst

Workplace Type - On-site
Worksite Location - 401 North Yearling Road, Columbus, Ohio, 43213, United States
Job Title - service desk Analyst

Top Skills - Must Haves
Secret clearance
Security+
JOCC
Support
Help desk
Desktop
Technical support

Top Skills' Details
3 Years Experience Analyzing Testing, and Troubleshooting LAN's and WAN's. Performing Windows support and basic network support.

Experience performing network maintenance to ensure networks operate correctly without much downtime.

Active Secret clearance and ideally, experience working in a DOD environment.

Secondary Skills - Nice to Haves
Service desk
Help desk support
Customer service
Troubleshooting

Job Description
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption
Additional Skills & Qualifications
IAT Level 2 certification.

Employee Value Proposition (EVP)
This program is a 10 year program supporting a effort that is projected to see significant growth. This individual will also have the opportunity to support a program with line of sight from high ranking military personnel up to 4 Star Generals.

Work Environment
Professional when high level generals are in town and business casual when they are not.

Business Drivers/Customer Impact
This position is going to be crucial to the support of the CSOG program as they will be running the watch team and making sure 24/7 support is being issued to the FVEY members.

Pay Rate: Starts at $27/hr.
Yearly compensation: ~$65,000/year

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:
 Medical, dental & vision
 Critical Illness, Accident, and Hospital
 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
 Life Insurance (Voluntary Life & AD&D for the employee and dependents)
 Short and long-term disability
 Health Spending Account (HSA)
 Transportation benefits
 Employee Assistance Program
 Time Off/Leave (PTO, Vacation or Sick Leave)