Senior Unified Communications Analyst

Transform technology into opportunity as a Unified Communications Analyst Sr with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Unified Communications Analyst Sr you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team.

HOW A SENIOR UNIFIED COMMUNICATIONS ANALYST WILL MAKE AN IMPACT:

• Manage operations from hardware/software planning through implementation
• Support network configuration and performance management activities
• Ensure the continued operation of the EVoIP and/or Microsoft Teams telephony and network components
• Provide legacy phone support for stand-alone phone systems
• Engineer/Design/Deploy and Support Future Unified Communication (UC) capabilities and enhancements
• Building, troubleshooting and running configuration files before, during, and after Teams phone deployments.
• Engineering support during deployment- design and deployment of architecture, ensuring that all systems are integrated
• Troubleshooting issues during testing
• Managing the Windows Domain environment,
• Oversee backup systems
• Managing log collection for systems
• Support migration of systems
• Provide Install & O&M support to Legacy solution, Provide O&M support to connected EVOIP sites.
• Building, testing and training on Auto attendants, Call queues, call forwarding.
• Generating cutsheet from Teams deployment tracker.

RELATED TECHNICAL SKILLS:
Communication Manager Avaya Aura Messaging, System Manager, Session manager, Cisco, Sangoma, DHCP, Avaya Certificates, Power BI, Microsoft TAC, Windows Adm, Linux OS, VCenter and VMware. NAS Storage Systems, Operation Manager (OpMgr), Eventlog Analyzer, Syslog Backup Systems

WHAT YOU'LL NEED TO SUCCEED:

Minimum of 5 years' experience in the related field

EDUCATION: Bachelor of Science in engineering, computer science, or other equivalent technical discipline (may substitute with commensurate work experience).

Substitutions Allowed: Certificate of Training-2 years of undergraduate work and 5 years of related experience; No Degree- 10 years of related experience; MA/MS- 4 years of related experience

CLEARANCE:

Top Secret (TS) level with the ability to obtain access to Sensitive Compartmented Information (TS/SCI)

LOCATION: Washington, DC

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements