Yesterday
Top Secret
Mid Level Career (5+ yrs experience)
IT - Networking
Scott AFB, IL (On-Site/Office)
Job Title: Voice Engineer III
Contract: 9-month C2H (Contract-to-Hire)
Why Is This Position Open?: Backfill - Senior person left and the customer needs to fill it.
Location: Scott Air Force Base, Illinois, United States
Telecommute: No – Onsite, standard office environment.
Clearance Type: Top Secret
Top Skills' Details
1. Top Secret Clearance
2. Sec+ AND CCNP (Cisco Certified Network Professional)
3. 5+ years as a Cisco Voice Engineer CUCM/Unified Communications
Additional Skills & Qualifications
Experience/Skills:
1. 5+ years as a Cisco Voice Engineer: This means having over five years of experience working in a role where you design, implement, and manage voice communication systems, integrating voice, video, and messaging services.
2. CUCM/Unified Communications: CUCM stands for Cisco Unified Communications Manager, which is a system that handles call processing and provides services like voice, video, messaging, and mobility. Unified Communications refers to the integration of these services into a single platform.
3. Cisco Unity: Cisco Unity is a solution for unified messaging and voicemail, offering flexible message access options and simplifying management for IT departments. It supports audio, video, and speech-to-text messaging.
4. UCCX Scripting: UCCX stands for Cisco Unified Contact Center Express. UCCX scripting involves creating scripts that define how calls or web actions are processed and managed within a contact center.
5. Routing/Switching: Routing involves selecting paths for data packets to travel across networks, typically using routers. Switching involves sending data packets between devices on the same network, typically using switches.
Education:
• BA/BS
Certifications:
• IAT II certification required
• CCNP Collaboration
Clearance:
• A Top Secret clearance is required to be considered for the position.
Job Description
Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring, and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential.
Responsibilities:
• Responsible for implementation and technical support of Cisco Unified Communications related technologies
• 2nd and 3rd level support of existing systems
• Provide installation, transition, and cutover of components of the systems
• Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis
• Test and Integration
• Gather trend analysis data on systems, and provide input for resource planning
• Provide real-time usable statistics to aid with troubleshooting
• Upgrades to all supported VoIP / UC systems
• Monitoring of Managed Services UC customers via 3rd party network monitoring software
• Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
• Perform other Voice technology-related duties as assigned
Clearance Level: Top-Secret
• This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
• Because an active or interim DoD clearance is required, U.S. Citizenship is required
Salary Range: $124,500.00 to $149,500.00
The above salary range represents a general guideline; however, TEKsystems considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
TEKsystems Benefits:
Benefits are subject to change and may be subject to specific elections, plan or program terms. Our benefit plans include the following:
• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Paid Family Leave)
Application Deadline (US only):
Application deadline for this position will be on 05/30/2025.
Contract: 9-month C2H (Contract-to-Hire)
Why Is This Position Open?: Backfill - Senior person left and the customer needs to fill it.
Location: Scott Air Force Base, Illinois, United States
Telecommute: No – Onsite, standard office environment.
Clearance Type: Top Secret
Top Skills' Details
1. Top Secret Clearance
2. Sec+ AND CCNP (Cisco Certified Network Professional)
3. 5+ years as a Cisco Voice Engineer CUCM/Unified Communications
Additional Skills & Qualifications
Experience/Skills:
1. 5+ years as a Cisco Voice Engineer: This means having over five years of experience working in a role where you design, implement, and manage voice communication systems, integrating voice, video, and messaging services.
2. CUCM/Unified Communications: CUCM stands for Cisco Unified Communications Manager, which is a system that handles call processing and provides services like voice, video, messaging, and mobility. Unified Communications refers to the integration of these services into a single platform.
3. Cisco Unity: Cisco Unity is a solution for unified messaging and voicemail, offering flexible message access options and simplifying management for IT departments. It supports audio, video, and speech-to-text messaging.
4. UCCX Scripting: UCCX stands for Cisco Unified Contact Center Express. UCCX scripting involves creating scripts that define how calls or web actions are processed and managed within a contact center.
5. Routing/Switching: Routing involves selecting paths for data packets to travel across networks, typically using routers. Switching involves sending data packets between devices on the same network, typically using switches.
Education:
• BA/BS
Certifications:
• IAT II certification required
• CCNP Collaboration
Clearance:
• A Top Secret clearance is required to be considered for the position.
Job Description
Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring, and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential.
Responsibilities:
• Responsible for implementation and technical support of Cisco Unified Communications related technologies
• 2nd and 3rd level support of existing systems
• Provide installation, transition, and cutover of components of the systems
• Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis
• Test and Integration
• Gather trend analysis data on systems, and provide input for resource planning
• Provide real-time usable statistics to aid with troubleshooting
• Upgrades to all supported VoIP / UC systems
• Monitoring of Managed Services UC customers via 3rd party network monitoring software
• Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
• Perform other Voice technology-related duties as assigned
Clearance Level: Top-Secret
• This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
• Because an active or interim DoD clearance is required, U.S. Citizenship is required
Salary Range: $124,500.00 to $149,500.00
The above salary range represents a general guideline; however, TEKsystems considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
TEKsystems Benefits:
Benefits are subject to change and may be subject to specific elections, plan or program terms. Our benefit plans include the following:
• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Paid Family Leave)
Application Deadline (US only):
Application deadline for this position will be on 05/30/2025.
group id: 10105424
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