Unified Collaborations Engineer

ReliaSource

Yesterday
Secret
25%
Engineering - Systems
Washington, DC (On/Off-Site)

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency Responder.

WHAT YOU'LL BE DOING:

· Provide technical expertise to customers and partner engineering teams.

· Work as a trusted advisor to customers in knowledge of Cisco collaboration technologies.

· Support complex migrations as part of a team.

· Support customers regarding cloud, collaboration, security, networking, mobility, end user devices, managed services, and workforce experience.

· Support technical strategies that satisfy customer requirements based on Iron Bows capabilities.

· Traveling to local customer sites in the DC Metro area.


LOCATION"

· Georgetown University Hospital located at 3800 Reservoir Rd NW, Washington, DC 20007

TRAVEL REQUIREMENTS:

· This position requires candidates to be based in the greater Washington, D.C. metropolitan area and be able to travel to customer sites within the Washington DC area.

IMPLEMENTATION TASKS:

· Iron Bow Engineers will perform the following tasks:

· Oversee deployment of Cisco IP Phones and associated Key Expansion Modules (KEM)

· Oversee deployment of Analog Gateways

· Add mailboxes to Unity Connection

· Oversee rack, install, and configure of Analog Gateways

· Configure workbooks

· Support Migration and Cutover

· Perform Test and Acceptance

QUALIFICATIONS:

· Strong knowledge and certification in Cisco collaboration technologies, route switch, and virtualization.

· Experience with supporting complex large-scale migrations

· Understand how to work within and recommend improvements/innovations to an established architecture

· Strong written and verbal communication, listening, negotiation, and presentation skills.

· Comfortable working in a team environment with high performing employees

· Typically requires BS/BA (EE/CS) or equivalent years of experience.

· 10+ years-related experience

· Python scripting skills are a plus.

· CCIE, CCNP certification is a plus.

· Drive to expand knowledge and skills.
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Name HiddenLead Project Coordinator

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