Travel Orders and Claims Specialist

Travel Orders and Claims Specialist

Minimum Qualifications Summary

Certification & Education

• Must possess a current US Passport with ability to travel and work overseas
• Must be able to meet COMSEC briefing and Local Element management certification requirements available under the OPNAVINST 2201.4, DoD Instruction 8523.01 and Air Force Manual 17-1301
• Must possess a SECRET Security Clearance

Experience Required

• Possess full understanding and experience of federal and DoD policies, processes, procedures and systems - including Defense Travel System - used to enable worldwide travel
• Five years' military experience

Job Objective

Under a five-year contract, the Travel Orders and Claims Specialist will support the United States Marine Corps Forces, Central Command (MARCENT) and subordinate commands. The scope of the requirement includes professional services for MARCENT located aboard MacDill Air Force Base (AFB), Florida, which serves as a Component Command to U.S. Central Command (USCENTCOM). Specifically, the Travel Orders and Claims Specialist will support the Manpower Directorate (G-1) within the continental United States (CONUS) and outside the continental United States (OCONUS). The G-1 performs analysis of manpower requirements to support operations. Additionally, the G-1 advises and assists the Commander in matters relating to personnel operations, management, policy, administration, awards, correspondence, travel management, the Government Travel Charge Card (GTCC) Program, and administrative support to all Marines stationed at MacDill AFB as well as individual augments in the USCENTCOM Area of Responsibility (AOR).

Responsibilities

• Provide travel orders processing support services
• Execute travel arrangement coordination with travelers and designated DoD Commercial Travel Offices
• Inform travelers on travel requirements, allowances, limitations, and process travel claims, coordinate settlement actions with associated finance/disbursing entities, assist the Government Travel Charge Program Manager, and support the Director, Personnel Admin Center
• Provide a capability to process (from inception to settlement), a minimum of 450 up to a maximum of 2,800 travel claims per month
• Coordinate and arrange travel logistics, ensuring all transportation, lodging, and meals are scheduled efficiently and in compliance with military regulations
• Book airline tickets, ground transportation, hotel accommodations, and any other necessary travel-related services for military personnel
• Develop, manage, and distribute detailed travel itineraries, ensuring all schedules are clearly communicated and updated as needed
• Adjust travel plans in the event of changes or emergencies, ensuring MARCENT personnel are promptly informed of modifications
• Ensure all travel arrangements comply with military regulations, including the Joint Travel Regulations (JTR) and Department of Defense (DoD) policies
• Maintain and process all necessary travel documentation, including travel authorizations, vouchers, receipts, and expense reports
• Assist in monitoring travel budgets and ensure that all travel expenses remain within allocated limits
• Submit travel-related financial reports and keep accurate records of expenses.
• Serve as the primary point of contact for travel-related inquiries
• Liaise with transportation companies, lodging facilities, and other service providers to ensure smooth and cost-effective travel
• Provide support and assistance during travel disruptions, such as cancellations, delays, or unexpected changes, to ensure travel needs are met promptly
• Assist with rebooking travel and arranging alternative accommodations if necessary
• Provide guidance to personnel on travel policies, entitlements, and procedures
• Conduct travel training sessions or distribute materials to ensure MARECENT personnel understand the proper travel protocols
• Maintain organized records of all travel-related documents, including tickets, itineraries, receipts, and travel authorizations
• Generate and submit travel-related reports and summaries as required by supervisors or higher command
• Address any travel-related concerns or complaints, providing prompt and professional solutions
• Offer superior customer service by assisting with travel inquiries, changes, or issues during the travel process
• Continuously evaluate and improve travel processes to enhance efficiency and minimize costs
• Recommend changes to improve the overall effectiveness of the MARCENT travel program

Education & Certification

• Must possess a current US Passport with ability to travel and work overseas
• Must be able to meet COMSEC briefing and Local Element management certification requirements available under the OPNAVINST 2201.4, DoD Instruction 8523.01 and Air Force Manual 17-1301

Security Clearance

• Must possess a SECRET Security Clearance

Work Location

• MARCENT, MacDill Air Force Base, Tampa, Florida
• Travel: Contractor personnel must support the projected travel in support of government requirements to MARCENT AOR and supporting locations, which includes but not limited to the following countries: Bahrain, United Arab Emirates (UAE), Saudi Arabia, Jordan, Egypt, France, Germany, United Kingdom, Oman, Qatar, Kuwait, Iraq, Israel, Afghanistan, Syria, Lebanon, Yemen, Pakistan, Turkmenistan, Uzbekistan, Kyrgyz Republic, Tajikistan, Kazakhstan, Djibouti, Cyprus, Turkey, Italy, and Greece. The ideal candidate will be available for travel on less than 24 hours-notice to support personnel recovery and training for forward deployed forces. The ideal candidate will possess the ability to execute OCONUS travel throughout the Central Command (CENTCOM) AOR.

About Lukos

Lukos has been delivering professional services to the Federal Government for 15 years. We help a variety of federal agencies in areas such as national security, homeland security, international development, training, analytics, healthcare, and other professional services. Since our founding, we have grown to support all military services and multiple federal civilian agencies.

About Our Name: Lukos is ancient Greek for "wolf". The characteristics of the wolf match our approach to national security. The wolf is known for cunning, aggression, patience, and teamwork. An individual wolf is smart, strong, and resilient, but the true strength of wolves is their ability to work together as a wolfpack. Kipling said it best in The Law of the Jungle.

"For the strength of the pack is the wolf, and the strength of the wolf is the pack."

At Lukos we take care of our pack by offering full time employees competitive benefits to include: medical, dental, vision, 401(k), life insurance, short and long term disability coverage, paid time off and Federal holidays.

Lukos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.